Income Statement
Quarterly Data

The income statement presents information on the financial results of a company business activities over a period of time. The income statement communicates how much revenue the company generated during a period and what cost it incurred in connection with generating that revenue.

Salesforce Inc., consolidated income statement (quarterly data)

US$ in millions

3 months ended:	Jul 31, 2025	Apr 30, 2025	Jan 31, 2025	Oct 31, 2024	Jul 31, 2024	Apr 30, 2024	Jan 31, 2024	Oct 31, 2023	Jul 31, 2023	Apr 30, 2023	Jan 31, 2023	Oct 31, 2022	Jul 31, 2022	Apr 30, 2022	Jan 31, 2022	Oct 31, 2021	Jul 31, 2021	Apr 30, 2021	Jan 31, 2021	Oct 31, 2020	Jul 31, 2020	Apr 30, 2020	Jan 31, 2020	Oct 31, 2019	Jul 31, 2019	Apr 30, 2019
Subscription and support	9,690)	9,297)	9,451)	8,879)	8,764)	8,585)	8,748)	8,141)	8,006)	7,642)	7,789)	7,233)	7,143)	6,856)	6,828)	6,379)	5,914)	5,536)	5,476)	5,085)	4,840)	4,575)	4,563)	4,239)	3,745)	3,496)
Professional services and other	546)	532)	542)	565)	561)	548)	539)	579)	597)	605)	595)	604)	577)	555)	498)	484)	426)	427)	341)	334)	311)	290)	288)	274)	252)	241)
Revenues	10,236)	9,829)	9,993)	9,444)	9,325)	9,133)	9,287)	8,720)	8,603)	8,247)	8,384)	7,837)	7,720)	7,411)	7,326)	6,863)	6,340)	5,963)	5,817)	5,419)	5,151)	4,865)	4,851)	4,513)	3,997)	3,737)
Subscription and support	(1,645)	(1,611)	(1,581)	(1,501)	(1,556)	(1,560)	(1,581)	(1,571)	(1,515)	(1,510)	(1,440)	(1,451)	(1,490)	(1,440)	(1,456)	(1,335)	(1,146)	(1,122)	(1,115)	(1,060)	(1,013)	(966)	(923)	(870)	(727)	(678)
Professional services and other	(597)	(654)	(636)	(604)	(603)	(602)	(567)	(584)	(598)	(615)	(660)	(637)	(637)	(605)	(558)	(509)	(467)	(433)	(364)	(334)	(298)	(288)	(297)	(264)	(240)	(236)
Cost of revenues	(2,242)	(2,265)	(2,217)	(2,105)	(2,159)	(2,162)	(2,148)	(2,155)	(2,113)	(2,125)	(2,100)	(2,088)	(2,127)	(2,045)	(2,014)	(1,844)	(1,613)	(1,555)	(1,479)	(1,394)	(1,311)	(1,254)	(1,220)	(1,134)	(967)	(914)
Gross profit	7,994)	7,564)	7,776)	7,339)	7,166)	6,971)	7,139)	6,565)	6,490)	6,122)	6,284)	5,749)	5,593)	5,366)	5,312)	5,019)	4,727)	4,408)	4,338)	4,025)	3,840)	3,611)	3,631)	3,379)	3,030)	2,823)
Research and development	(1,481)	(1,460)	(1,420)	(1,356)	(1,349)	(1,368)	(1,275)	(1,204)	(1,220)	(1,207)	(1,128)	(1,280)	(1,329)	(1,318)	(1,291)	(1,203)	(1,020)	(951)	(939)	(902)	(898)	(859)	(831)	(774)	(607)	(554)
Sales and marketing	(3,443)	(3,429)	(3,471)	(3,323)	(3,224)	(3,239)	(3,437)	(3,173)	(3,113)	(3,154)	(3,385)	(3,345)	(3,424)	(3,372)	(3,464)	(3,111)	(2,736)	(2,544)	(2,632)	(2,377)	(2,275)	(2,390)	(2,346)	(2,063)	(1,824)	(1,697)
General and administrative	(734)	(697)	(767)	(711)	(711)	(647)	(632)	(632)	(632)	(638)	(586)	(664)	(647)	(656)	(733)	(667)	(639)	(559)	(574)	(522)	(489)	(502)	(490)	(477)	(375)	(362)
Restructuring	(4)	(36)	(298)	(56)	(99)	(8)	(173)	(55)	(49)	(711)	(828)	—)	—)	—)	—)	—)	—)	—)	—)	—)	—)	—)	—)	—)	—)	—)
Loss on settlement of Salesforce.org reseller agreement	—)	—)	—)	—)	—)	—)	—)	—)	—)	—)	—)	—)	—)	—)	—)	—)	—)	—)	—)	—)	—)	—)	—)	—)	(166)	—)
Operating expenses	(5,662)	(5,622)	(5,956)	(5,446)	(5,383)	(5,262)	(5,517)	(5,064)	(5,014)	(5,710)	(5,927)	(5,289)	(5,400)	(5,346)	(5,488)	(4,981)	(4,395)	(4,054)	(4,145)	(3,801)	(3,662)	(3,751)	(3,667)	(3,314)	(2,972)	(2,613)
Income (loss) from operations	2,332)	1,942)	1,820)	1,893)	1,783)	1,709)	1,622)	1,501)	1,476)	412)	357)	460)	193)	20)	(176)	38)	332)	354)	193)	224)	178)	(140)	(36)	65)	58)	210)
Gains (losses) on strategic investments, net	6)	(63)	96)	(217)	(37)	37)	(35)	(72)	(29)	(141)	(314)	23)	45)	7)	34)	363)	526)	288)	260)	1,036)	682)	192)	31)	6)	109)	281)
Other income (expense)	68)	95)	72)	70)	91)	121)	58)	58)	45)	55)	(10)	(8)	(57)	(56)	(55)	(102)	(32)	(38)	(28)	(10)	(21)	(5)	1)	(7)	(3)	(9)
Income (loss) before (provision for) benefit from income taxes	2,406)	1,974)	1,988)	1,746)	1,837)	1,867)	1,645)	1,487)	1,492)	326)	33)	475)	181)	(29)	(197)	299)	826)	604)	425)	1,250)	839)	47)	(4)	64)	164)	482)
(Provision for) benefit from income taxes	(519)	(433)	(280)	(219)	(408)	(334)	(199)	(263)	(225)	(127)	(131)	(265)	(113)	57)	169)	169)	(291)	(135)	(158)	(169)	1,786)	52)	(244)	(173)	(73)	(90)
Net income (loss)	1,887)	1,541)	1,708)	1,527)	1,429)	1,533)	1,446)	1,224)	1,267)	199)	(98)	210)	68)	28)	(28)	468)	535)	469)	267)	1,081)	2,625)	99)	(248)	(109)	91)	392)

Revenue and Gross Profit Trends: Revenues demonstrated consistent growth over the period, rising from approximately $3.7 billion in April 2019 to over $10 billion by April 2025. Subscription and support revenue was the primary contributor to this increase, showing steady upward movement from about $3.5 billion to nearly $9.7 billion in the same timeframe. Professional services and other revenues presented relatively minor fluctuations and a slower rate of growth. Gross profit followed the revenue trend, increasing from roughly $2.8 billion to $8.0 billion, reflecting generally stable gross margins despite rising cost of revenues.
Cost of Revenues and Gross Margins: Cost of revenues rose in absolute terms from around $914 million to over $2.2 billion, consistent with increased sales volumes. Both subscription and support costs and professional services expenses contributed to this rise. Despite increased expenses, gross profit margins remained robust, indicating effective management of cost structures relative to revenue growth.
Operating Expenses and Restructuring: Operating expenses exhibited an upward trajectory broadly in alignment with business expansion, growing from approximately $2.6 billion to around $5.7 billion. Within these expenses, research and development, sales and marketing, and general and administrative costs all increased over time. Sales and marketing costs were consistently the largest component of operating expenses. Restructuring charges emerged starting in early 2023, reflecting cost management efforts and totaling several hundred million dollars per quarter with notable variability.
Operating Income and Income Volatility: Income from operations showed fluctuations, including quarters of operating losses in early 2020 and late 2021. However, from 2022 onwards, operating income displayed recovery and growth, peaking over $2.3 billion in early 2025. These trends imply periods of strategic investment and cost adjustment before achieving higher operational profitability.
Non-operating Items and Net Income: Gains on strategic investments were highly variable, with significant positive impacts in several quarters, such as mid-2020 and late 2020, but also large negative impacts in recent quarters starting 2023. Other income and expenses remained relatively minor in scale. Income before taxes generally followed operating income trends but showed volatility due to these non-operating elements.
Tax Provision and Net Profit: The provision for income taxes varied widely, including occasional benefits and spikes in expense, corresponding with fluctuating pre-tax income levels. Net income mirrored operating income patterns, including substantial positive results in several quarters, notably in 2020 and 2025, and periods of net losses or reduced earnings in certain quarters of 2019, 2020, and early 2022. Overall, the net profitability of the company improved notably towards the end of the period analyzed.
Summary: The data reflects a company with strong revenue growth driven primarily by subscription and support services, accompanied by increased but controlled costs and investments in growth-related expenses. Profitability has experienced periods of volatility but shows an improving trend in the latest periods. Strategic gains and losses exert material influence on reported earnings, with effective tax management contributing to net income outcomes. The appearance of restructuring costs indicates active efforts at operational optimization.

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Salesforce Inc. (NYSE:CRM)

Income Statement Quarterly Data

Income Statement
Quarterly Data