Stock Analysis on Net

Salesforce Inc. (NYSE:CRM)

$24.99

Analysis of Revenues

Microsoft Excel

Revenues as Reported

Salesforce Inc., income statement, revenues

US$ in millions

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12 months ended: Jan 31, 2026 Jan 31, 2025 Jan 31, 2024 Jan 31, 2023 Jan 31, 2022 Jan 31, 2021
Agentforce Sales
Agentforce Service
Agentforce 360 Platform, Slack and Other
Agentforce Marketing and Agentforce Commerce
Agentforce Integration and Agentforce Analytics
Subscription and support revenues

Based on: 10-K (reporting date: 2026-01-31), 10-K (reporting date: 2025-01-31), 10-K (reporting date: 2024-01-31), 10-K (reporting date: 2023-01-31), 10-K (reporting date: 2022-01-31), 10-K (reporting date: 2021-01-31).


Revenue across all reported segments demonstrates a consistent upward trajectory between January 31, 2021, and January 31, 2026. The rate of growth, however, varies significantly across these segments. Subscription and support revenues, representing the aggregate of all listed components, exhibit robust expansion throughout the period.

Agentforce Sales
Agentforce Sales revenue increased steadily from US$5,191 million in 2021 to US$9,028 million in 2026. The growth rate appears relatively consistent, averaging approximately 15.5% annually. This segment consistently represents a substantial portion of overall revenue.
Agentforce Service
Agentforce Service revenue also shows consistent growth, rising from US$5,377 million in 2021 to US$9,818 million in 2026. The annual growth rate is comparable to Agentforce Sales, averaging around 16.2%. This segment exhibits a slightly higher absolute revenue value than Agentforce Sales by the end of the period.
Agentforce 360 Platform, Slack and Other
This segment displays the most significant growth rate among the reported components. Revenue increased from US$3,324 million in 2021 to US$8,882 million in 2026. The average annual growth rate is approximately 21.7%, indicating a rapidly expanding market share or increased adoption of these offerings. The growth appears to accelerate over time.
Agentforce Marketing and Agentforce Commerce
Agentforce Marketing and Agentforce Commerce revenue increased from US$3,133 million in 2021 to US$5,428 million in 2026. While still positive, the growth rate is the lowest among the segments, averaging approximately 11.7% annually. The rate of increase appears to be slowing down towards the end of the period.
Agentforce Integration and Agentforce Analytics
Revenue from Agentforce Integration and Agentforce Analytics grew from US$2,951 million in 2021 to US$6,232 million in 2026. The average annual growth rate is approximately 15.1%. Growth in this segment is strong, though slightly less pronounced than Agentforce Service or Agentforce 360 Platform, Slack and Other.
Subscription and Support Revenues
Total Subscription and support revenues increased from US$19,976 million in 2021 to US$39,388 million in 2026. This represents a substantial overall increase, with an average annual growth rate of approximately 14.3%. The consistent growth in this aggregate metric suggests a strong underlying demand for the company’s offerings.

In summary, all revenue streams demonstrate positive growth over the analyzed period. Agentforce 360 Platform, Slack and Other exhibits the highest growth rate, while Agentforce Marketing and Agentforce Commerce shows the slowest. Subscription and support revenues, as a whole, continue to expand significantly.