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Stock Analysis on Net

ServiceNow Inc. (NYSE:NOW)

Income Statement
Quarterly Data

ServiceNow Inc., consolidated income statement (quarterly data)

US$ in millions

Microsoft Excel
3 months ended: Sep 30, 2026 Jun 30, 2026 Mar 31, 2026 Dec 31, 2025 Sep 30, 2025 Jun 30, 2025 Mar 31, 2025 Dec 31, 2024 Sep 30, 2024 Jun 30, 2024 Mar 31, 2024 Dec 31, 2023 Sep 30, 2023 Jun 30, 2023 Mar 31, 2023 Dec 31, 2022 Sep 30, 2022 Jun 30, 2022 Mar 31, 2022 Dec 31, 2021 Sep 30, 2021 Jun 30, 2021 Mar 31, 2021
Subscription 3,988 3,877 3,671 3,466 3,299 3,113 3,005 2,866 2,715 2,542 2,523 2,365 2,216 2,075 2,024 1,860 1,742 1,658 1,631 1,523 1,427 1,330 1,293
Professional services and other 118 110 99 102 108 102 83 91 82 85 80 72 72 75 72 80 89 94 91 92 85 79 67
Revenues 4,106 3,987 3,770 3,568 3,407 3,215 3,088 2,957 2,797 2,627 2,603 2,437 2,288 2,150 2,096 1,940 1,831 1,752 1,722 1,615 1,512 1,409 1,360
Subscription (1,054) (1,030) (820) (717) (666) (625) (561) (536) (496) (469) (441) (443) (420) (389) (354) (324) (301) (287) (275) (282) (264) (248) (228)
Professional services and other (157) (139) (120) (117) (108) (99) (90) (95) (88) (83) (79) (73) (76) (82) (84) (91) (99) (102) (94) (93) (86) (81) (71)
Cost of revenues (1,211) (1,169) (940) (834) (774) (724) (651) (631) (584) (552) (520) (516) (496) (471) (438) (415) (400) (389) (369) (375) (350) (329) (299)
Gross profit 2,895 2,818 2,830 2,734 2,633 2,491 2,437 2,326 2,213 2,075 2,083 1,921 1,792 1,679 1,658 1,525 1,431 1,363 1,353 1,240 1,162 1,080 1,061
Sales and marketing (1,271) (1,372) (1,216) (1,150) (1,056) (1,128) (1,054) (1,027) (944) (960) (923) (847) (799) (832) (823) (722) (697) (722) (673) (632) (579) (557) (524)
Research and development (956) (915) (823) (773) (750) (734) (703) (668) (626) (643) (606) (562) (549) (521) (492) (454) (456) (444) (414) (392) (358) (333) (314)
General and administrative (283) (369) (288) (368) (255) (271) (229) (257) (225) (232) (222) (242) (213) (209) (199) (194) (187) (175) (179) (181) (151) (139) (126)
Operating expenses (2,510) (2,656) (2,327) (2,291) (2,061) (2,133) (1,986) (1,952) (1,795) (1,835) (1,751) (1,651) (1,561) (1,562) (1,514) (1,370) (1,340) (1,341) (1,266) (1,205) (1,088) (1,029) (964)
Income from operations 385 162 503 443 572 358 451 374 418 240 332 270 231 117 144 155 91 22 87 35 74 51 97
Interest income 69 70 88 105 115 116 115 106 108 104 101 86 82 74 60 38 26 12 6 (7) (7) (7) (7)
Interest expense (81) — — (17) (6) — — — — — — — — — — — — — — — — — —
Other income (expense), net (3) 206 82 10 13 (3) (11) (17) (10) (10) (8) (9) (14) (17) (16) (10) (15) (5) (8) 4 1 6 9
Income before income taxes 370 438 673 541 694 471 555 463 516 334 425 347 299 174 188 183 102 29 85 32 68 50 99
(Provision for) benefit from income taxes (93) (140) (204) (140) (192) (86) (95) (79) (84) (72) (78) (52) (57) 870 (38) (33) (22) (9) (10) (6) (5) 9 (17)
Net income 277 298 469 401 502 385 460 384 432 262 347 295 242 1,044 150 150 80 20 75 26 63 59 82

Based on: 10-Q (reporting date: 2026-09-30), 10-Q (reporting date: 2026-06-30), 10-Q (reporting date: 2026-03-31), 10-K (reporting date: 2025-12-31), 10-Q (reporting date: 2025-09-30), 10-Q (reporting date: 2025-06-30), 10-Q (reporting date: 2025-03-31), 10-K (reporting date: 2024-12-31), 10-Q (reporting date: 2024-09-30), 10-Q (reporting date: 2024-06-30), 10-Q (reporting date: 2024-03-31), 10-K (reporting date: 2023-12-31), 10-Q (reporting date: 2023-09-30), 10-Q (reporting date: 2023-06-30), 10-Q (reporting date: 2023-03-31), 10-K (reporting date: 2022-12-31), 10-Q (reporting date: 2022-09-30), 10-Q (reporting date: 2022-06-30), 10-Q (reporting date: 2022-03-31), 10-K (reporting date: 2021-12-31), 10-Q (reporting date: 2021-09-30), 10-Q (reporting date: 2021-06-30), 10-Q (reporting date: 2021-03-31).


Revenue demonstrates a consistent and strong upward trajectory, driven almost exclusively by the subscription business. From March 2021 to September 2026, total revenues increased from 1,360 million USD to 4,106 million USD. The subscription component grew from 1,293 million USD to 3,988 million USD, while professional services and other revenues remained a minor contributor, fluctuating between 67 million USD and 118 million USD over the same period.

Gross Profitability and Cost Management
Gross profit grew steadily from 1,061 million USD in March 2021 to 2,895 million USD in September 2026. While the cost of revenues increased over time, the growth rate of these costs generally remained below the revenue growth rate until 2026, where a more pronounced increase in subscription-related costs was observed, particularly between March and September 2026, rising from 820 million USD to 1,054 million USD.
Operating Expense Trends
Operating expenses scaled in tandem with revenue growth. Sales and marketing expenses grew from 524 million USD to 1,271 million USD, reflecting an aggressive acquisition strategy. Research and development expenditures showed a consistent climb from 314 million USD to 956 million USD, indicating sustained investment in product innovation. General and administrative expenses exhibited more volatility, particularly in the final year of the data, with a peak of 369 million USD in June 2026 before decreasing to 283 million USD in September 2026.
Operating Income and Efficiency
Income from operations remained positive throughout the period but experienced significant fluctuations. After a period of stability and growth through 2024 and 2025, a sharp contraction occurred in June 2026, where operating income dropped to 162 million USD, before recovering to 385 million USD by September 2026.
Net Income and Non-Operating Items
Net income shows a general long-term increase, though it was heavily influenced by non-operational factors. A significant anomaly is noted in June 2023, where net income spiked to 1,044 million USD, primarily due to a one-time tax benefit of 870 million USD. Interest income saw a substantial increase from 2022 onward, peaking at 116 million USD in June 2025. Conversely, interest expenses began appearing in late 2025 and 2026, reaching 81 million USD by September 2026, which impacted the final net income figures.

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