Income Statement
Quarterly Data

The income statement presents information on the financial results of a company business activities over a period of time. The income statement communicates how much revenue the company generated during a period and what cost it incurred in connection with generating that revenue.

ServiceNow Inc., consolidated income statement (quarterly data)

US$ in millions

3 months ended:	Sep 30, 2025	Jun 30, 2025	Mar 31, 2025	Dec 31, 2024	Sep 30, 2024	Jun 30, 2024	Mar 31, 2024	Dec 31, 2023	Sep 30, 2023	Jun 30, 2023	Mar 31, 2023	Dec 31, 2022	Sep 30, 2022	Jun 30, 2022	Mar 31, 2022	Dec 31, 2021	Sep 30, 2021	Jun 30, 2021	Mar 31, 2021	Dec 31, 2020	Sep 30, 2020	Jun 30, 2020	Mar 31, 2020
Subscription	3,299)	3,113)	3,005)	2,866)	2,715)	2,542)	2,523)	2,365)	2,216)	2,075)	2,024)	1,860)	1,742)	1,658)	1,631)	1,523)	1,427)	1,330)	1,293)	1,184)	1,091)	1,016)	995)
Professional services and other	108)	102)	83)	91)	82)	85)	80)	72)	72)	75)	72)	80)	89)	94)	91)	92)	85)	79)	67)	66)	61)	55)	52)
Revenues	3,407)	3,215)	3,088)	2,957)	2,797)	2,627)	2,603)	2,437)	2,288)	2,150)	2,096)	1,940)	1,831)	1,752)	1,722)	1,615)	1,512)	1,409)	1,360)	1,250)	1,152)	1,071)	1,046)
Subscription	(666)	(625)	(561)	(536)	(496)	(469)	(441)	(443)	(420)	(389)	(354)	(324)	(301)	(287)	(275)	(282)	(264)	(248)	(228)	(210)	(189)	(172)	(160)
Professional services and other	(108)	(99)	(90)	(95)	(88)	(83)	(79)	(73)	(76)	(82)	(84)	(91)	(99)	(102)	(94)	(93)	(86)	(81)	(71)	(69)	(62)	(61)	(64)
Cost of revenues	(774)	(724)	(651)	(631)	(584)	(552)	(520)	(516)	(496)	(471)	(438)	(415)	(400)	(389)	(369)	(375)	(350)	(329)	(299)	(279)	(252)	(233)	(223)
Gross profit	2,633)	2,491)	2,437)	2,326)	2,213)	2,075)	2,083)	1,921)	1,792)	1,679)	1,658)	1,525)	1,431)	1,363)	1,353)	1,240)	1,162)	1,080)	1,061)	971)	900)	838)	823)
Sales and marketing	(1,056)	(1,128)	(1,054)	(1,027)	(944)	(960)	(923)	(847)	(799)	(832)	(823)	(722)	(697)	(722)	(673)	(632)	(579)	(557)	(524)	(534)	(453)	(427)	(441)
Research and development	(750)	(734)	(703)	(668)	(626)	(643)	(606)	(562)	(549)	(521)	(492)	(454)	(456)	(444)	(414)	(392)	(358)	(333)	(314)	(284)	(268)	(245)	(227)
General and administrative	(255)	(271)	(229)	(257)	(225)	(232)	(222)	(242)	(213)	(209)	(199)	(194)	(187)	(175)	(179)	(181)	(151)	(139)	(126)	(135)	(109)	(104)	(106)
Operating expenses	(2,061)	(2,133)	(1,986)	(1,952)	(1,795)	(1,835)	(1,751)	(1,651)	(1,561)	(1,562)	(1,514)	(1,370)	(1,340)	(1,341)	(1,266)	(1,205)	(1,088)	(1,029)	(964)	(953)	(831)	(776)	(774)
Income from operations	572)	358)	451)	374)	418)	240)	332)	270)	231)	117)	144)	155)	91)	22)	87)	35)	74)	51)	97)	18)	69)	62)	49)
Interest income	115)	116)	115)	106)	108)	104)	101)	86)	82)	74)	60)	38)	26)	12)	6)	(7)	(7)	(7)	(7)	(8)	(8)	(8)	(9)
Other income (expense), net	7)	(3)	(11)	(17)	(10)	(10)	(8)	(9)	(14)	(17)	(16)	(10)	(15)	(5)	(8)	4)	1)	6)	9)	3)	(36)	8)	8)
Income before income taxes	694)	471)	555)	463)	516)	334)	425)	347)	299)	174)	188)	183)	102)	29)	85)	32)	68)	50)	99)	13)	25)	62)	48)
(Provision for) benefit from income taxes	(192)	(86)	(95)	(79)	(84)	(72)	(78)	(52)	(57)	870)	(38)	(33)	(22)	(9)	(10)	(6)	(5)	9)	(17)	3)	(13)	(21)	—)
Net income	502)	385)	460)	384)	432)	262)	347)	295)	242)	1,044)	150)	150)	80)	20)	75)	26)	63)	59)	82)	17)	13)	41)	48)

The quarterly financial data indicates a generally positive trend in revenues and gross profit over the observed periods. Subscription revenues consistently increased from approximately $995 million in early 2020 to nearly $3.3 billion by late 2025, showing steady growth each quarter. Professional services and other revenues demonstrated moderate fluctuations but overall trended upward, contributing to the total revenue growth that rose from about $1.05 billion to $3.4 billion across the same timeframe.

Cost of revenues for both subscription and professional services also increased in absolute terms, which is consistent with the growth in revenue. Subscription cost of revenues grew from around -$160 million to -$666 million, while professional services costs varied but showed an overall rising pattern. The total cost of revenues increased from roughly -$223 million in early 2020 to about -$774 million by late 2025. Despite rising costs, gross profit showed a marked increase from $823 million to over $2.6 billion, maintaining a healthy margin as revenues expanded.

Operating expenses, which include sales and marketing, research and development (R&D), and general and administrative expenses, also displayed an upward trend. Sales and marketing expenses generally increased from about -$441 million to peak near -$1.13 billion before experiencing some quarterly variability. R&D expenses grew steadily from approximately -$227 million to -$750 million, reflecting continued investment in innovation and product development. General and administrative costs rose more moderately but still increased from about -$106 million to over -$250 million. Overall, total operating expenses grew from roughly -$774 million in early 2020 to more than -$2 billion towards the end of the period.

Income from operations exhibited fluctuations but showed a general upward trajectory. Starting from a modest $49 million profit, there were several quarters with lower earnings and some volatility. However, from 2022 onward, operating income improved, reaching as high as $572 million by late 2025. This suggests improved efficiency or operating leverage despite rising expenses.

Interest income increased over time, turning from a modest negative (-$9 million) to a positive contribution of around $115 million, indicating better financial management or investment income. Other income (expense), net, showed smaller and more irregular impacts, fluctuating between gains and losses without a clear trend.

Income before income taxes generally followed the pattern of operating income with some volatility, increasing from around $48 million initially to nearly $700 million by late 2025. Income tax provisions were variable with some quarters showing benefits from income taxes, particularly a notable tax benefit around mid-2023, possibly due to tax adjustments or credits.

Net income demonstrated strong growth, despite some quarter-to-quarter volatility. It increased from $48 million early in 2020 to over $500 million by the end of the period, with a notable spike reaching above $1 billion in mid-2023, likely influenced by the significant tax benefit recorded during that quarter.

Overall, the company experienced solid revenue and profitability growth supported by expanding subscription sales, controlled costs relative to sales growth, and effective management of operating expenses. The trends suggest ongoing investment in growth initiatives such as R&D and sales, while improving profitability and generating increasing net income over the multi-year horizon.

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ServiceNow Inc. (NYSE:NOW)

Income Statement Quarterly Data

Income Statement
Quarterly Data