Income Statement
Quarterly Data
The income statement presents information on the financial results of a company business activities over a period of time. The income statement communicates how much revenue the company generated during a period and what cost it incurred in connection with generating that revenue.
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- Balance Sheet: Assets
- Cash Flow Statement
- Common-Size Balance Sheet: Assets
- Analysis of Short-term (Operating) Activity Ratios
- DuPont Analysis: Disaggregation of ROE, ROA, and Net Profit Margin
- Common Stock Valuation Ratios
- Dividend Discount Model (DDM)
- Net Profit Margin since 2012
- Return on Equity (ROE) since 2012
- Aggregate Accruals
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ServiceNow Inc., consolidated income statement (quarterly data)
US$ in millions
Based on: 10-Q (reporting date: 2026-03-31), 10-K (reporting date: 2025-12-31), 10-Q (reporting date: 2025-09-30), 10-Q (reporting date: 2025-06-30), 10-Q (reporting date: 2025-03-31), 10-K (reporting date: 2024-12-31), 10-Q (reporting date: 2024-09-30), 10-Q (reporting date: 2024-06-30), 10-Q (reporting date: 2024-03-31), 10-K (reporting date: 2023-12-31), 10-Q (reporting date: 2023-09-30), 10-Q (reporting date: 2023-06-30), 10-Q (reporting date: 2023-03-31), 10-K (reporting date: 2022-12-31), 10-Q (reporting date: 2022-09-30), 10-Q (reporting date: 2022-06-30), 10-Q (reporting date: 2022-03-31), 10-K (reporting date: 2021-12-31), 10-Q (reporting date: 2021-09-30), 10-Q (reporting date: 2021-06-30), 10-Q (reporting date: 2021-03-31).
Revenue demonstrates a consistent and strong upward trajectory from March 2021 through March 2026. The growth is primarily driven by the subscription segment, which increased from 1,293 million to 3,671 million over the period. Professional services and other revenues have remained relatively stagnant by comparison, fluctuating within a narrow range between 67 million and 108 million.
- Gross Profitability
- Gross profit has expanded steadily in alignment with revenue growth, rising from 1,061 million in the first quarter of 2021 to 2,830 million by the first quarter of 2026. Cost of revenues has increased in absolute terms, but the growth rate of gross profit indicates maintained or improving gross margins over the five-year horizon.
- Operating Expense Trends
- Operating expenses have scaled upward to support growth, with Sales and Marketing representing the largest expenditure. This category grew from 524 million in March 2021 to 1,216 million in March 2026. Research and Development expenses followed a similar path, increasing from 314 million to 823 million. General and administrative expenses showed more volatility but trended upward, ending at 288 million in the final period.
- Operating Income and Efficiency
- Income from operations has trended upward, despite periods of volatility. After fluctuating between 22 million and 155 million in 2021 and 2022, operating income saw a significant acceleration starting in 2023, reaching 503 million by March 2026. This suggests a positive shift in operating leverage as revenue growth begins to outpace the growth of operating expenses.
- Non-Operating Items and Net Income
- Interest income has seen a marked increase, shifting from negative values in early 2021 to consistently exceeding 100 million per quarter between 2024 and 2025, reflecting a strengthened cash position or higher interest rate environments. Net income has generally increased over the period, though a significant outlier occurred in June 2023, where net income spiked to 1,044 million due to a substantial tax benefit of 870 million. Excluding this anomaly, the trend shows a steady climb from 82 million in March 2021 to 469 million in March 2026.