The income statement presents information on the financial results of a company business activities over a period of time. The income statement communicates how much revenue the company generated during a period and what cost it incurred in connection with generating that revenue.
Salesforce Inc., consolidated income statement (quarterly data)
US$ in millions
3 months ended:
Jul 31, 2026
Apr 30, 2026
Jan 31, 2026
Oct 31, 2025
Jul 31, 2025
Apr 30, 2025
Jan 31, 2025
Oct 31, 2024
Jul 31, 2024
Apr 30, 2024
Jan 31, 2024
Oct 31, 2023
Jul 31, 2023
Apr 30, 2023
Jan 31, 2023
Oct 31, 2022
Jul 31, 2022
Apr 30, 2022
Jan 31, 2022
Oct 31, 2021
Jul 31, 2021
Apr 30, 2021
Jan 31, 2021
Oct 31, 2020
Jul 31, 2020
Apr 30, 2020
Subscription and support
10,820)
10,593)
10,675)
9,726)
9,690)
9,297)
9,451)
8,879)
8,764)
8,585)
8,748)
8,141)
8,006)
7,642)
7,789)
7,233)
7,143)
6,856)
6,828)
6,379)
5,914)
5,536)
5,476)
5,085)
4,840)
4,575)
Professional services and other
525)
540)
526)
533)
546)
532)
542)
565)
561)
548)
539)
579)
597)
605)
595)
604)
577)
555)
498)
484)
426)
427)
341)
334)
311)
290)
Revenues
11,345)
11,133)
11,201)
10,259)
10,236)
9,829)
9,993)
9,444)
9,325)
9,133)
9,287)
8,720)
8,603)
8,247)
8,384)
7,837)
7,720)
7,411)
7,326)
6,863)
6,340)
5,963)
5,817)
5,419)
5,151)
4,865)
Subscription and support
(2,021)
(1,953)
(1,875)
(1,665)
(1,645)
(1,611)
(1,581)
(1,501)
(1,556)
(1,560)
(1,581)
(1,571)
(1,515)
(1,510)
(1,440)
(1,451)
(1,490)
(1,440)
(1,456)
(1,335)
(1,146)
(1,122)
(1,115)
(1,060)
(1,013)
(966)
Professional services and other
(628)
(617)
(633)
(590)
(597)
(654)
(636)
(604)
(603)
(602)
(567)
(584)
(598)
(615)
(660)
(637)
(637)
(605)
(558)
(509)
(467)
(433)
(364)
(334)
(298)
(288)
Cost of revenues
(2,649)
(2,570)
(2,508)
(2,255)
(2,242)
(2,265)
(2,217)
(2,105)
(2,159)
(2,162)
(2,148)
(2,155)
(2,113)
(2,125)
(2,100)
(2,088)
(2,127)
(2,045)
(2,014)
(1,844)
(1,613)
(1,555)
(1,479)
(1,394)
(1,311)
(1,254)
Gross profit
8,696)
8,563)
8,693)
8,004)
7,994)
7,564)
7,776)
7,339)
7,166)
6,971)
7,139)
6,565)
6,490)
6,122)
6,284)
5,749)
5,593)
5,366)
5,312)
5,019)
4,727)
4,408)
4,338)
4,025)
3,840)
3,611)
Research and development
(1,687)
(1,627)
(1,619)
(1,433)
(1,481)
(1,460)
(1,420)
(1,356)
(1,349)
(1,368)
(1,275)
(1,204)
(1,220)
(1,207)
(1,128)
(1,280)
(1,329)
(1,318)
(1,291)
(1,203)
(1,020)
(951)
(939)
(902)
(898)
(859)
Sales and marketing
(3,859)
(3,769)
(4,017)
(3,456)
(3,443)
(3,429)
(3,471)
(3,323)
(3,224)
(3,239)
(3,437)
(3,173)
(3,113)
(3,154)
(3,385)
(3,345)
(3,424)
(3,372)
(3,464)
(3,111)
(2,736)
(2,544)
(2,632)
(2,377)
(2,275)
(2,390)
General and administrative
(725)
(740)
(902)
(667)
(734)
(697)
(767)
(711)
(711)
(647)
(632)
(632)
(632)
(638)
(586)
(664)
(647)
(656)
(733)
(667)
(639)
(559)
(574)
(522)
(489)
(502)
Restructuring
(94)
(80)
(286)
(260)
(4)
(36)
(298)
(56)
(99)
(8)
(173)
(55)
(49)
(711)
(828)
—)
—)
—)
—)
—)
—)
—)
—)
—)
—)
—)
Operating expenses
(6,365)
(6,216)
(6,824)
(5,816)
(5,662)
(5,622)
(5,956)
(5,446)
(5,383)
(5,262)
(5,517)
(5,064)
(5,014)
(5,710)
(5,927)
(5,289)
(5,400)
(5,346)
(5,488)
(4,981)
(4,395)
(4,054)
(4,145)
(3,801)
(3,662)
(3,751)
Income (loss) from operations
2,331)
2,347)
1,869)
2,188)
2,332)
1,942)
1,820)
1,893)
1,783)
1,709)
1,622)
1,501)
1,476)
412)
357)
460)
193)
20)
(176)
38)
332)
354)
193)
224)
178)
(140)
Interest expense
(473)
(317)
—)
—)
—)
—)
—)
—)
—)
—)
—)
—)
—)
—)
—)
—)
—)
—)
—)
—)
—)
—)
—)
—)
—)
—)
Gains (losses) on strategic investments, net
2,613)
558)
811)
263)
6)
(63)
96)
(217)
(37)
37)
(35)
(72)
(29)
(141)
(314)
23)
45)
7)
34)
363)
526)
288)
260)
1,036)
682)
192)
Other income (expense)
81)
133)
(52)
61)
68)
95)
72)
70)
91)
121)
58)
58)
45)
55)
(10)
(8)
(57)
(56)
(55)
(102)
(32)
(38)
(28)
(10)
(21)
(5)
Income (loss) before (provision for) benefit from income taxes
Total revenues exhibit a consistent upward trajectory, increasing from 4,865 million US dollars in April 2020 to 11,345 million US dollars by July 2026. This growth is primarily driven by the subscription and support segment, which has expanded steadily over the analyzed period. Conversely, professional services and other revenues have plateaued, showing a peak of 605 million US dollars in April 2023 before declining to 525 million US dollars by July 2026.
Gross Profitability and Cost Structure
Gross profit grew from 3,611 million US dollars to 8,696 million US dollars. While the cost of revenues increased in absolute terms, the rate of increase was lower than that of total revenues, indicating an improvement in overall gross margins over the six-year span.
Operational Expense Trends
Operating expenses show a general increase, with research and development costs rising from 859 million US dollars to 1,687 million US dollars. Sales and marketing expenses remained the largest operational outlay, peaking at 4,017 million US dollars in January 2026. A recurring pattern of restructuring charges emerged starting in January 2023, suggesting a period of organizational adjustment.
Operating Income Transformation
A significant shift in operational efficiency is evident. The company moved from an operating loss of 140 million US dollars in April 2020 to a sustained period of profitability, with income from operations reaching 2,331 million US dollars by July 2026. This represents a transition from a growth-at-all-costs model to one focused on operational leverage.
Net Income and Non-Operating Impacts
Net income experienced high volatility in the early stages of the period, largely due to fluctuating tax provisions and gains from strategic investments. However, a trend of stable and increasing net profitability became established starting in 2023. The peak net income of 3,526 million US dollars in July 2026 was heavily influenced by a substantial gain on strategic investments totaling 2,613 million US dollars.
Financial Obligations
Interest expenses were non-existent for the majority of the analyzed period but appeared in the final two quarters, reaching 473 million US dollars by July 2026, indicating a recent change in the company's debt profile or financing strategy.
