Stock Analysis on Net

Salesforce Inc. (NYSE:CRM)

$24.99

Income Statement
Quarterly Data

Salesforce Inc., consolidated income statement (quarterly data)

US$ in millions

Microsoft Excel
3 months ended: Jan 31, 2026 Oct 31, 2025 Jul 31, 2025 Apr 30, 2025 Jan 31, 2025 Oct 31, 2024 Jul 31, 2024 Apr 30, 2024 Jan 31, 2024 Oct 31, 2023 Jul 31, 2023 Apr 30, 2023 Jan 31, 2023 Oct 31, 2022 Jul 31, 2022 Apr 30, 2022 Jan 31, 2022 Oct 31, 2021 Jul 31, 2021 Apr 30, 2021 Jan 31, 2021 Oct 31, 2020 Jul 31, 2020 Apr 30, 2020
Subscription and support
Professional services and other
Revenues
Subscription and support
Professional services and other
Cost of revenues
Gross profit
Research and development
Sales and marketing
General and administrative
Restructuring
Operating expenses
Income (loss) from operations
Gains (losses) on strategic investments, net
Other income (expense)
Income (loss) before (provision for) benefit from income taxes
(Provision for) benefit from income taxes
Net income

Based on: 10-K (reporting date: 2026-01-31), 10-Q (reporting date: 2025-10-31), 10-Q (reporting date: 2025-07-31), 10-Q (reporting date: 2025-04-30), 10-K (reporting date: 2025-01-31), 10-Q (reporting date: 2024-10-31), 10-Q (reporting date: 2024-07-31), 10-Q (reporting date: 2024-04-30), 10-K (reporting date: 2024-01-31), 10-Q (reporting date: 2023-10-31), 10-Q (reporting date: 2023-07-31), 10-Q (reporting date: 2023-04-30), 10-K (reporting date: 2023-01-31), 10-Q (reporting date: 2022-10-31), 10-Q (reporting date: 2022-07-31), 10-Q (reporting date: 2022-04-30), 10-K (reporting date: 2022-01-31), 10-Q (reporting date: 2021-10-31), 10-Q (reporting date: 2021-07-31), 10-Q (reporting date: 2021-04-30), 10-K (reporting date: 2021-01-31), 10-Q (reporting date: 2020-10-31), 10-Q (reporting date: 2020-07-31), 10-Q (reporting date: 2020-04-30).


The income statement reveals a period of fluctuating performance over the analyzed timeframe, spanning from April 2020 to July 2025. Revenues demonstrate a generally positive trajectory, although with periods of deceleration and minor contraction. Profitability exhibits significant volatility, influenced by substantial swings in operating expenses and strategic investment gains/losses.

Revenue Growth
Revenues increased from US$4.865 billion in April 2020 to US$9.993 billion in January 2025, representing substantial growth overall. However, the rate of growth was not consistent. Strong growth was observed between April 2020 and October 2021. Growth slowed considerably between January 2022 and April 2023, with a slight contraction in April 2023. Revenue growth then resumed, peaking in January 2025.
Subscription and Support Revenue
Subscription and support revenue consistently constitutes the largest portion of total revenue, exhibiting a steady upward trend from US$4.575 billion in April 2020 to US$10.675 billion in January 2026. This indicates a strong and reliable recurring revenue stream. The rate of increase in subscription revenue generally aligns with overall revenue trends.
Professional Services and Other Revenue
Professional services and other revenue remains a smaller, but consistent, contributor to total revenue, fluctuating between US$290 million and US$604 million. While showing some growth initially, this segment appears relatively stable, with a slight decline observed in the later periods.
Cost of Revenues
Cost of revenues increased steadily over the period, rising from US$1.254 billion in April 2020 to US$2.508 billion in January 2026. The increase in cost of revenues generally tracks with revenue growth, suggesting a relatively consistent cost structure. However, the rate of increase in cost of revenues accelerated in later periods.
Gross Profit
Gross profit mirrored the revenue trend, increasing from US$3.611 billion in April 2020 to US$8.693 billion in January 2026. The gross profit margin, while not explicitly calculated, appears to have experienced some compression in later periods due to the faster growth of cost of revenues.
Operating Expenses
Operating expenses, encompassing research and development, sales and marketing, and general and administrative expenses, represent a significant portion of revenue. These expenses increased substantially over the analyzed period, from US$3.751 billion in April 2020 to US$6.824 billion in January 2026. Sales and marketing consistently represent the largest component of operating expenses. A notable increase in general and administrative expenses is observed in the final period, potentially due to restructuring costs.
Profitability
Income from operations experienced significant fluctuations. A loss was recorded in April 2020, followed by periods of profitability. A substantial loss was recorded in January 2022. Profitability improved significantly in the latter half of the period, peaking in January 2025. Net income mirrored this volatility, with a loss in January 2022 and substantial gains in later periods. Gains (losses) on strategic investments and other income (expense) contributed significantly to these fluctuations.
Tax Impact
The provision for (benefit from) income taxes demonstrates considerable variability. A large benefit was recorded in July 2020, while significant provisions were recorded in other periods. This suggests the impact of tax planning strategies or changes in tax regulations.

In summary, the company experienced substantial revenue growth, driven primarily by subscription and support services. However, profitability was subject to considerable volatility due to fluctuations in operating expenses and strategic investment gains/losses. The increasing cost of revenues and operating expenses warrant continued monitoring to ensure sustainable profitability.