Stock Analysis on Net

Salesforce Inc. (NYSE:CRM)

Income Statement 
Quarterly Data

Salesforce Inc., consolidated income statement (quarterly data)

US$ in millions

Microsoft Excel
3 months ended: Oct 31, 2025 Jul 31, 2025 Apr 30, 2025 Jan 31, 2025 Oct 31, 2024 Jul 31, 2024 Apr 30, 2024 Jan 31, 2024 Oct 31, 2023 Jul 31, 2023 Apr 30, 2023 Jan 31, 2023 Oct 31, 2022 Jul 31, 2022 Apr 30, 2022 Jan 31, 2022 Oct 31, 2021 Jul 31, 2021 Apr 30, 2021 Jan 31, 2021 Oct 31, 2020 Jul 31, 2020 Apr 30, 2020 Jan 31, 2020 Oct 31, 2019 Jul 31, 2019 Apr 30, 2019
Subscription and support 9,726 9,690 9,297 9,451 8,879 8,764 8,585 8,748 8,141 8,006 7,642 7,789 7,233 7,143 6,856 6,828 6,379 5,914 5,536 5,476 5,085 4,840 4,575 4,563 4,239 3,745 3,496
Professional services and other 533 546 532 542 565 561 548 539 579 597 605 595 604 577 555 498 484 426 427 341 334 311 290 288 274 252 241
Revenues 10,259 10,236 9,829 9,993 9,444 9,325 9,133 9,287 8,720 8,603 8,247 8,384 7,837 7,720 7,411 7,326 6,863 6,340 5,963 5,817 5,419 5,151 4,865 4,851 4,513 3,997 3,737
Subscription and support (1,665) (1,645) (1,611) (1,581) (1,501) (1,556) (1,560) (1,581) (1,571) (1,515) (1,510) (1,440) (1,451) (1,490) (1,440) (1,456) (1,335) (1,146) (1,122) (1,115) (1,060) (1,013) (966) (923) (870) (727) (678)
Professional services and other (590) (597) (654) (636) (604) (603) (602) (567) (584) (598) (615) (660) (637) (637) (605) (558) (509) (467) (433) (364) (334) (298) (288) (297) (264) (240) (236)
Cost of revenues (2,255) (2,242) (2,265) (2,217) (2,105) (2,159) (2,162) (2,148) (2,155) (2,113) (2,125) (2,100) (2,088) (2,127) (2,045) (2,014) (1,844) (1,613) (1,555) (1,479) (1,394) (1,311) (1,254) (1,220) (1,134) (967) (914)
Gross profit 8,004 7,994 7,564 7,776 7,339 7,166 6,971 7,139 6,565 6,490 6,122 6,284 5,749 5,593 5,366 5,312 5,019 4,727 4,408 4,338 4,025 3,840 3,611 3,631 3,379 3,030 2,823
Research and development (1,433) (1,481) (1,460) (1,420) (1,356) (1,349) (1,368) (1,275) (1,204) (1,220) (1,207) (1,128) (1,280) (1,329) (1,318) (1,291) (1,203) (1,020) (951) (939) (902) (898) (859) (831) (774) (607) (554)
Sales and marketing (3,456) (3,443) (3,429) (3,471) (3,323) (3,224) (3,239) (3,437) (3,173) (3,113) (3,154) (3,385) (3,345) (3,424) (3,372) (3,464) (3,111) (2,736) (2,544) (2,632) (2,377) (2,275) (2,390) (2,346) (2,063) (1,824) (1,697)
General and administrative (667) (734) (697) (767) (711) (711) (647) (632) (632) (632) (638) (586) (664) (647) (656) (733) (667) (639) (559) (574) (522) (489) (502) (490) (477) (375) (362)
Restructuring (260) (4) (36) (298) (56) (99) (8) (173) (55) (49) (711) (828)
Loss on settlement of Salesforce.org reseller agreement (166)
Operating expenses (5,816) (5,662) (5,622) (5,956) (5,446) (5,383) (5,262) (5,517) (5,064) (5,014) (5,710) (5,927) (5,289) (5,400) (5,346) (5,488) (4,981) (4,395) (4,054) (4,145) (3,801) (3,662) (3,751) (3,667) (3,314) (2,972) (2,613)
Income (loss) from operations 2,188 2,332 1,942 1,820 1,893 1,783 1,709 1,622 1,501 1,476 412 357 460 193 20 (176) 38 332 354 193 224 178 (140) (36) 65 58 210
Gains (losses) on strategic investments, net 263 6 (63) 96 (217) (37) 37 (35) (72) (29) (141) (314) 23 45 7 34 363 526 288 260 1,036 682 192 31 6 109 281
Other income (expense) 61 68 95 72 70 91 121 58 58 45 55 (10) (8) (57) (56) (55) (102) (32) (38) (28) (10) (21) (5) 1 (7) (3) (9)
Income (loss) before (provision for) benefit from income taxes 2,512 2,406 1,974 1,988 1,746 1,837 1,867 1,645 1,487 1,492 326 33 475 181 (29) (197) 299 826 604 425 1,250 839 47 (4) 64 164 482
(Provision for) benefit from income taxes (426) (519) (433) (280) (219) (408) (334) (199) (263) (225) (127) (131) (265) (113) 57 169 169 (291) (135) (158) (169) 1,786 52 (244) (173) (73) (90)
Net income (loss) 2,086 1,887 1,541 1,708 1,527 1,429 1,533 1,446 1,224 1,267 199 (98) 210 68 28 (28) 468 535 469 267 1,081 2,625 99 (248) (109) 91 392

Based on: 10-Q (reporting date: 2025-10-31), 10-Q (reporting date: 2025-07-31), 10-Q (reporting date: 2025-04-30), 10-K (reporting date: 2025-01-31), 10-Q (reporting date: 2024-10-31), 10-Q (reporting date: 2024-07-31), 10-Q (reporting date: 2024-04-30), 10-K (reporting date: 2024-01-31), 10-Q (reporting date: 2023-10-31), 10-Q (reporting date: 2023-07-31), 10-Q (reporting date: 2023-04-30), 10-K (reporting date: 2023-01-31), 10-Q (reporting date: 2022-10-31), 10-Q (reporting date: 2022-07-31), 10-Q (reporting date: 2022-04-30), 10-K (reporting date: 2022-01-31), 10-Q (reporting date: 2021-10-31), 10-Q (reporting date: 2021-07-31), 10-Q (reporting date: 2021-04-30), 10-K (reporting date: 2021-01-31), 10-Q (reporting date: 2020-10-31), 10-Q (reporting date: 2020-07-31), 10-Q (reporting date: 2020-04-30), 10-K (reporting date: 2020-01-31), 10-Q (reporting date: 2019-10-31), 10-Q (reporting date: 2019-07-31), 10-Q (reporting date: 2019-04-30).


Revenue Trends
Revenues steadily increased from 3,737 million USD in April 2019 to a peak of 10,259 million USD in October 2025. This upward trend was primarily driven by growth in subscription and support revenue, which rose from 3,496 million USD to 9,726 million USD over the same period. Professional services and other revenues saw a more moderate and fluctuating increase, starting at 241 million USD and ending near 533 million USD, with some periods of decline.
Cost Structure and Gross Profit
Cost of revenues increased in line with total revenues, from 914 million USD to roughly 2,255 million USD. The gross profit showed consistent growth, rising from 2,823 million USD in April 2019 to over 8,000 million USD by October 2025, indicating an improvement in revenue generation relative to direct costs. However, gross profit margins fluctuated modestly reflecting the rising costs in subscription and professional services.
Operating Expenses
Operating expenses increased over time, starting at 2,613 million USD and reaching 5,816 million USD by October 2025. Research and development expenses grew steadily, reflecting ongoing investment, though some fluctuations occurred after early 2022 with a peak around 1,460 million USD mid-2025. Sales and marketing expenses were the largest component, increasing substantially from 1,697 million USD to around 3,456 million USD, with some variability. General and administrative expenses also rose but at a more moderate rate, reaching 667 million USD at the end of the period. Restructuring costs appeared mainly from early 2023 onward, with significant outlays at various points, peaking around 828 million USD, impacting overall expenses.
Operating Income and Profitability
Income from operations fluctuated but generally improved from 210 million USD to values consistently above 1,800 million USD from late 2023 onward, peaking near 2,332 million USD by late 2024. This trend reflects growing profitability despite increased operating expenses. There were some volatile periods, including negative operating income in early 2020 and late 2021 to early 2022 but recovery followed. Gains and losses from strategic investments showed considerable volatility, with large positive spikes around mid-2020 and late 2020, and some negative impacts in later periods, including significant losses in late 2022 and early 2023. Other income and expenses were relatively minor but contributed positively by the end of the timeline.
Income Before Taxes and Net Income
Income before income taxes grew overall, showing variability but increasing from 482 million USD to above 2,500 million USD towards the end of the period. Income tax provisions, however, were highly variable and at times provided benefits or charges that impacted net income sharply. Net income showed a rollercoaster pattern with losses incurred early in the period but then followed by strong positive results, including a peak of 2,625 million USD in mid-2020 and generally increasing net income towards the end, reaching over 2,000 million USD. This variability highlights the impact of tax effects and strategic gains/losses on the bottom line.
Summary
Overall, the financial data show strong growth in revenues and gross profit, supported by increasing spending on R&D and sales and marketing to fuel growth. Operating income and net income trends indicate a company moving towards increasingly robust profitability, despite episodic losses related to restructuring and other unusual items. The results underline effective management of core subscription revenues, while maintaining investments in growth initiatives and managing costs amid fluctuating gains on investments and tax effects.