Stock Analysis on Net
Stock Analysis on Net
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salesforce.com inc. (NYSE:CRM)

Income Statement

Beginner level

The income statement presents information on the financial results of a company’s business activities over a period of time. The income statement communicates how much revenue the company generated during a period and what cost it incurred in connection with generating that revenue.

salesforce.com inc., consolidated income statement

US$ in millions

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12 months ended: Jan 31, 2021 Jan 31, 2020 Jan 31, 2019 Jan 31, 2018 Jan 31, 2017 Jan 31, 2016
Subscription and support 19,976  16,043  12,413  9,711  7,756  6,206 
Professional services and other 1,276  1,055  869  769  636  462 
Revenues 21,252  17,098  13,282  10,480  8,392  6,667 
Subscription and support (4,154) (3,198) (2,604) (2,033) (1,556) (1,189)
Professional services and other (1,284) (1,037) (847) (740) (678) (466)
Cost of revenues (5,438) (4,235) (3,451) (2,774) (2,234) (1,655)
Gross profit 15,814  12,863  9,831  7,706  6,158  5,013 
Research and development (3,598) (2,766) (1,886) (1,553) (1,208) (946)
Marketing and sales (9,674) (7,930) (6,064) (4,829) (3,918) (3,240)
General and administrative (2,087) (1,704) (1,346) (1,088) (968) (748)
Loss on settlement of Salesforce.org reseller agreement —  (166) —  —  —  — 
Operating lease termination resulting from purchase of 50 Fremont —  —  —  —  —  37 
Operating expenses (15,359) (12,566) (9,296) (7,471) (6,094) (4,898)
Income from operations 455  297  535  236  64  115 
Interest expense (126) (131) (154) (87) (89) (72)
Gains on strategic investments, net 2,170  427  542  —  14  — 
Gain on sales of land and building improvements —  —  —  —  —  22 
Other income (expense) 62  113  60  53  36  — 
Income before (provision for) benefit from income taxes 2,561  706  983  202  25  64 
(Provision for) benefit from income taxes 1,511  (580) 127  (75) 154  (112)
Net income (loss) 4,072  126  1,110  127  180  (47)

Based on: 10-K (filing date: 2021-03-17), 10-K (filing date: 2020-03-05), 10-K (filing date: 2019-03-08), 10-K (filing date: 2018-03-09), 10-K (filing date: 2017-03-06), 10-K (filing date: 2016-03-07).

Income statement item Description The company
Revenues Amount, including tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value-added and excise. salesforce.com inc.’s revenues increased from 2019 to 2020 and from 2020 to 2021.
Income from operations The net result for the period of deducting operating expenses from operating revenues. salesforce.com inc.’s income from operations decreased from 2019 to 2020 but then increased from 2020 to 2021 not reaching 2019 level.
Income before (provision for) benefit from income taxes Amount of income (loss) from continuing operations, including income (loss) from equity method investments, before deduction of income tax expense (benefit), and income (loss) attributable to noncontrolling interest. salesforce.com inc.’s income before (provision for) benefit from income taxes decreased from 2019 to 2020 but then increased from 2020 to 2021 exceeding 2019 level.
Net income (loss) The portion of profit or loss for the period, net of income taxes, which is attributable to the parent. salesforce.com inc.’s net income (loss) decreased from 2019 to 2020 but then increased from 2020 to 2021 exceeding 2019 level.