Return on capital (ROC) is after tax rate of return on net business assets. ROIC is unaffected by changes in interest rates or company debt and equity structure. It measures business productivity performance.
Return on Invested Capital (ROIC)
| Dec 31, 2021 | Dec 31, 2020 | Dec 31, 2019 | Dec 31, 2018 | Dec 31, 2017 | ||
|---|---|---|---|---|---|---|
| Selected Financial Data (US$ in millions) | ||||||
| Net operating profit after taxes (NOPAT)1 | 1,932) | (13,902) | 6,651) | 6,032) | 6,446) | |
| Invested capital2 | 47,166) | 44,197) | 47,580) | 43,326) | 44,409) | |
| Performance Ratio | ||||||
| ROIC3 | 4.10% | -31.45% | 13.98% | 13.92% | 14.52% | |
| Benchmarks | ||||||
| ROIC, Competitors4 | ||||||
| FedEx Corp. | 11.15% | — | — | — | — | |
| Uber Technologies Inc. | -5.09% | — | — | — | — | |
| Union Pacific Corp. | 13.09% | — | — | — | — | |
| United Airlines Holdings Inc. | -1.52% | — | — | — | — | |
| United Parcel Service Inc. | 34.07% | — | — | — | — | |
Based on: 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31), 10-K (reporting date: 2018-12-31), 10-K (reporting date: 2017-12-31).
1 NOPAT. See details »
2 Invested capital. See details »
3 2021 Calculation
ROIC = 100 × NOPAT ÷ Invested capital
= 100 × 1,932 ÷ 47,166 = 4.10%
4 Click competitor name to see calculations.
The analysis of the return on invested capital (ROIC) from 2017 to 2021 reveals a period of relative stability followed by a severe contraction and a subsequent partial recovery. The overall trajectory indicates a significant operational shock in 2020 that disrupted the preceding trend of consistent capital efficiency.
- ROIC Performance and Trends
- Between 2017 and 2019, ROIC remained stable, fluctuating within a narrow range between 13.92% and 14.52%. This stability ended abruptly in 2020, when the ratio plummeted to -31.45%, representing a complete reversal of profitability relative to the capital base. By 2021, a partial recovery was observed as ROIC returned to positive territory at 4.10%, although this remains significantly below pre-2020 levels.
- Net Operating Profit After Taxes (NOPAT) Volatility
- The volatility in ROIC is primarily driven by fluctuations in NOPAT. From 2017 to 2019, NOPAT was consistently positive, peaking at 6,651 million US dollars in 2019. The 2020 fiscal year saw a catastrophic decline to a negative 13,902 million US dollars, which served as the primary catalyst for the negative ROIC. The 2021 figure of 1,932 million US dollars indicates a return to profitability, though it represents only a fraction of the earnings seen prior to 2020.
- Invested Capital Stability
- In contrast to the volatility of earnings, invested capital remained relatively stable throughout the five-year period. The capital base fluctuated between a low of 43,326 million US dollars in 2018 and a peak of 47,580 million US dollars in 2019. The relative consistency of the invested capital suggests that the drastic swing in ROIC was the result of operational profit collapse rather than significant changes in the company's asset base or capital structure.
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Decomposition of ROIC
Based on: 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31), 10-K (reporting date: 2018-12-31), 10-K (reporting date: 2017-12-31).
1 Operating profit margin (OPM). See calculations »
2 Turnover of capital (TO). See calculations »
3 Effective cash tax rate (CTR). See calculations »
The analysis of the return on invested capital (ROIC) from 2017 to 2021 reveals a period of relative stability followed by a severe contraction and a subsequent partial recovery. The overall trend indicates a significant disruption in profitability and asset efficiency centered around the 2020 fiscal year, which profoundly impacted the company's ability to generate returns on its invested capital.
- Operating Profit Margin (OPM)
- Between 2017 and 2019, the operating profit margin remained resilient, fluctuating between 13.39% and 16.48%. A catastrophic decline occurred in 2020, where the margin fell to -78.13%, representing the primary driver of the overall collapse in ROIC. By 2021, a recovery to 7.45% was observed, although this figure remains significantly below the pre-2020 baseline.
- Turnover of Capital (TO)
- Capital turnover exhibited stability from 2017 to 2019, peaking at 1.03 in 2018. A sharp contraction occurred in 2020, with the ratio dropping to 0.40, indicating a substantial decrease in the efficiency of the capital base in generating revenue. This metric improved to 0.64 in 2021, suggesting a gradual restoration of operational capacity, though asset productivity has not yet returned to previous levels.
- Effective Cash Tax Rate Impact (1 – CTR)
- The tax component remained largely neutral between 2017 and 2020, with values hovering around 100%, implying negligible cash tax payments during the period of maximum operational distress. A notable shift occurred in 2021, where the value decreased to 85.68%, indicating that the return to profitability began to trigger a higher effective cash tax burden.
- Return on Invested Capital (ROIC)
- The ROIC was consistent from 2017 to 2019, maintaining a range between 13.92% and 14.52%. The convergence of the collapse in operating margins and capital turnover led to a negative ROIC of -31.45% in 2020. The return to a positive ROIC of 4.10% in 2021 demonstrates a recovery phase, though the magnitude of this return is substantially lower than the pre-crisis performance, reflecting the lingering effects of the operational downturn.
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Operating Profit Margin (OPM)
| Dec 31, 2021 | Dec 31, 2020 | Dec 31, 2019 | Dec 31, 2018 | Dec 31, 2017 | ||
|---|---|---|---|---|---|---|
| Selected Financial Data (US$ in millions) | ||||||
| Net operating profit after taxes (NOPAT)1 | 1,932) | (13,902) | 6,651) | 6,032) | 6,446) | |
| Add: Cash operating taxes2 | 323) | 191) | 44) | (38) | 381) | |
| Net operating profit before taxes (NOPBT) | 2,255) | (13,711) | 6,695) | 5,993) | 6,828) | |
| Operating revenue | 29,899) | 17,095) | 47,007) | 44,438) | 41,244) | |
| Add: Increase (decrease) in loyalty program deferred revenue | 377) | 454) | 87) | 320) | 192) | |
| Adjusted operating revenue | 30,276) | 17,549) | 47,094) | 44,758) | 41,436) | |
| Profitability Ratio | ||||||
| OPM3 | 7.45% | -78.13% | 14.22% | 13.39% | 16.48% | |
| Benchmarks | ||||||
| OPM, Competitors4 | ||||||
| FedEx Corp. | 9.60% | — | — | — | — | |
| Uber Technologies Inc. | -2.86% | — | — | — | — | |
| Union Pacific Corp. | 44.40% | — | — | — | — | |
| United Airlines Holdings Inc. | -1.70% | — | — | — | — | |
| United Parcel Service Inc. | 17.83% | — | — | — | — | |
Based on: 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31), 10-K (reporting date: 2018-12-31), 10-K (reporting date: 2017-12-31).
1 NOPAT. See details »
2 Cash operating taxes. See details »
3 2021 Calculation
OPM = 100 × NOPBT ÷ Adjusted operating revenue
= 100 × 2,255 ÷ 30,276 = 7.45%
4 Click competitor name to see calculations.
The financial performance from 2017 to 2021 is characterized by a period of stable growth, a severe operational shock, and a subsequent phase of recovery. Between 2017 and 2019, the organization maintained consistent profitability and increasing revenue streams. This trend was abruptly reversed in 2020, resulting in a substantial contraction of revenue and a significant operating loss. By 2021, operational recovery was evident as the organization returned to profitability, although margins remained below pre-crisis levels.
- Revenue Dynamics
- Adjusted operating revenue exhibited a steady upward trajectory from 2017 to 2019, rising from US$ 41,436 million to US$ 47,094 million. This growth was followed by a precipitous decline in 2020, with revenue falling to US$ 17,549 million. A recovery trend began in 2021, with revenue increasing to US$ 30,276 million, although it remained significantly below the 2019 peak.
- Operating Profitability (NOPBT)
- Net operating profit before taxes remained positive and relatively stable between 2017 and 2019, fluctuating between US$ 5,993 million and US$ 6,828 million. In 2020, the NOPBT transitioned to a severe deficit of US$ 13,711 million. Profitability was restored in 2021, with NOPBT reaching US$ 2,255 million, reflecting a return to positive operational earnings.
- Operating Profit Margin (OPM) Trends
- The operating profit margin showed resilience from 2017 to 2019, maintaining a range between 13.39% and 16.48%. A critical collapse occurred in 2020, where the OPM dropped to -78.13%, indicating that operating expenses vastly exceeded revenues during that period. The margin recovered to 7.45% in 2021, demonstrating a return to operational efficiency, though the margin remained suppressed compared to the historical levels seen prior to 2020.
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Turnover of Capital (TO)
| Dec 31, 2021 | Dec 31, 2020 | Dec 31, 2019 | Dec 31, 2018 | Dec 31, 2017 | ||
|---|---|---|---|---|---|---|
| Selected Financial Data (US$ in millions) | ||||||
| Operating revenue | 29,899) | 17,095) | 47,007) | 44,438) | 41,244) | |
| Add: Increase (decrease) in loyalty program deferred revenue | 377) | 454) | 87) | 320) | 192) | |
| Adjusted operating revenue | 30,276) | 17,549) | 47,094) | 44,758) | 41,436) | |
| Invested capital1 | 47,166) | 44,197) | 47,580) | 43,326) | 44,409) | |
| Efficiency Ratio | ||||||
| TO2 | 0.64 | 0.40 | 0.99 | 1.03 | 0.93 | |
| Benchmarks | ||||||
| TO, Competitors3 | ||||||
| FedEx Corp. | 1.31 | — | — | — | — | |
| Uber Technologies Inc. | 1.09 | — | — | — | — | |
| Union Pacific Corp. | 0.37 | — | — | — | — | |
| United Airlines Holdings Inc. | 0.47 | — | — | — | — | |
| United Parcel Service Inc. | 2.19 | — | — | — | — | |
Based on: 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31), 10-K (reporting date: 2018-12-31), 10-K (reporting date: 2017-12-31).
1 Invested capital. See details »
2 2021 Calculation
TO = Adjusted operating revenue ÷ Invested capital
= 30,276 ÷ 47,166 = 0.64
3 Click competitor name to see calculations.
The efficiency of capital utilization exhibited a period of stability followed by a sharp contraction and a subsequent partial recovery between 2017 and 2021.
- Pre-Pandemic Performance (2017-2019)
- During this interval, the turnover of capital remained relatively consistent, fluctuating between 0.93 and 1.03. Adjusted operating revenue grew steadily from US$ 41,436 million in 2017 to US$ 47,094 million in 2019. Invested capital was managed within a stable range, peaking at US$ 47,580 million in 2019, indicating an efficient and balanced relationship between asset investment and revenue generation.
- Operational Contraction (2020)
- A significant decline in asset efficiency occurred in 2020, with the turnover of capital dropping to 0.40. This collapse was driven by a drastic reduction in adjusted operating revenue, which fell to US$ 17,549 million. Because invested capital remained high at US$ 44,197 million, the asset base became severely underutilized relative to the volume of revenue produced.
- Initial Recovery Phase (2021)
- An upward trend in capital turnover is observed in 2021, with the ratio increasing to 0.64. This improvement coincides with a recovery in adjusted operating revenue to US$ 30,276 million. However, as invested capital also increased to US$ 47,166 million, the turnover ratio remained substantially below the benchmarks established prior to 2020, suggesting that revenue recovery lagged behind the expansion of the capital base.
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Effective Cash Tax Rate (CTR)
| Dec 31, 2021 | Dec 31, 2020 | Dec 31, 2019 | Dec 31, 2018 | Dec 31, 2017 | ||
|---|---|---|---|---|---|---|
| Selected Financial Data (US$ in millions) | ||||||
| Net operating profit after taxes (NOPAT)1 | 1,932) | (13,902) | 6,651) | 6,032) | 6,446) | |
| Add: Cash operating taxes2 | 323) | 191) | 44) | (38) | 381) | |
| Net operating profit before taxes (NOPBT) | 2,255) | (13,711) | 6,695) | 5,993) | 6,828) | |
| Tax Rate | ||||||
| CTR3 | 14.32% | — | 0.66% | -0.64% | 5.58% | |
| Benchmarks | ||||||
| CTR, Competitors4 | ||||||
| FedEx Corp. | 11.08% | — | — | — | — | |
| Uber Technologies Inc. | — | — | — | — | — | |
| Union Pacific Corp. | 21.23% | — | — | — | — | |
| United Airlines Holdings Inc. | — | — | — | — | — | |
| United Parcel Service Inc. | 12.80% | — | — | — | — | |
Based on: 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31), 10-K (reporting date: 2018-12-31), 10-K (reporting date: 2017-12-31).
1 NOPAT. See details »
2 Cash operating taxes. See details »
3 2021 Calculation
CTR = 100 × Cash operating taxes ÷ NOPBT
= 100 × 323 ÷ 2,255 = 14.32%
4 Click competitor name to see calculations.
The financial performance from 2017 to 2021 is characterized by extreme volatility in net operating profit before taxes (NOPBT) and a corresponding lack of linearity in cash tax obligations. While the period between 2017 and 2019 showed relative stability in operating profits, the subsequent years were marked by a severe operational contraction followed by a partial recovery.
- Net Operating Profit Before Taxes (NOPBT)
- Operational profitability remained strong through 2019, with values fluctuating between 5,993 million US$ and 6,828 million US$. This stability ended abruptly in 2020, when NOPBT plummeted to -13,711 million US$. A return to profitability was observed in 2021, with NOPBT recovering to 2,255 million US$, although this figure remains significantly below the pre-2020 average.
- Cash Operating Taxes
- Cash tax outflows demonstrated significant variance. After an initial payment of 381 million US$ in 2017, the company experienced a tax benefit or refund of 38 million US$ in 2018. Payments remained low in 2019 at 44 million US$ before rising to 191 million US$ in 2020. Notably, cash taxes were paid in 2020 despite the substantial operating loss. By 2021, cash operating taxes increased further to 323 million US$.
- Effective Cash Tax Rate (CTR)
- The CTR remained exceptionally low from 2017 to 2019, shifting from 5.58% to -0.64% and then to 0.66%, suggesting that cash tax payments were decoupled from operating profits during this time. No CTR was applicable for 2020 due to the negative NOPBT. In 2021, the CTR rose sharply to 14.32%, indicating a significantly higher cash tax burden relative to operating profit as the company returned to profitability.
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