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Fiserv Inc. (NASDAQ:FISV)

This company has been moved to the archive! The financial data has not been updated since April 28, 2022.

Analysis of Goodwill and Intangible Assets

Microsoft Excel

Goodwill and Intangible Asset Disclosure

Fiserv Inc., balance sheet: goodwill and intangible assets

US$ in millions

Microsoft Excel
Dec 31, 2021 Dec 31, 2020 Dec 31, 2019 Dec 31, 2018 Dec 31, 2017
Customer relationships 15,103 15,271 16,187 2,642 2,293
Acquired software and technology 2,522 2,562 2,607 591 579
Trade names 612 618 620 120 117
Purchased software 1,133 913 680 261 241
Capitalized software and other intangibles 1,879 1,332 942 810 737
Identifiable intangible assets, gross carrying amount 21,249 20,696 21,036 4,424 3,967
Accumulated amortization (7,240) (5,338) (3,394) (2,281) (2,085)
Identifiable intangible assets, net book value 14,009 15,358 17,642 2,143 1,882
Goodwill 36,433 36,322 36,038 5,702 5,590
Intangible assets and goodwill 50,442 51,680 53,680 7,845 7,472

Based on: 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31), 10-K (reporting date: 2018-12-31), 10-K (reporting date: 2017-12-31).


The financial data indicates a transformative expansion of the balance sheet between 2018 and 2019, characterized by a massive increase in both goodwill and identifiable intangible assets. This surge suggests a significant acquisition event during 2019, after which the total value of intangible assets and goodwill reached a peak of 53,680 million and transitioned into a gradual decline through 2021.

Acquisition-Driven Asset Growth
A sharp increase in identifiable intangible assets is observed in 2019, where the gross carrying amount rose from 4,424 million to 21,036 million. This growth was primarily driven by customer relationships, which increased from 2,642 million in 2018 to 16,187 million in 2019, and acquired software and technology, which jumped from 591 million to 2,607 million in the same period. Trade names also saw a proportional increase, rising from 120 million to 620 million.
Goodwill Trends
Goodwill experienced the most substantial growth, escalating from 5,702 million in 2018 to 36,038 million in 2019. Following this spike, goodwill remained relatively stable, showing marginal increases to 36,322 million in 2020 and 36,433 million in 2021. This suggests that after the primary 2019 event, there were no further acquisitions of similar magnitude.
Amortization and Net Book Value Erosion
A consistent upward trend in accumulated amortization is evident, growing from -2,085 million in 2017 to -7,240 million by 2021. This steady increase in amortization has led to a decline in the net book value of identifiable intangible assets, which peaked at 17,642 million in 2019 and fell to 14,009 million by 2021, despite the gross carrying amount remaining relatively stable.
Internal and Supplemental Software Investment
Unlike the acquisition-related intangibles that peaked in 2019, purchased software and capitalized software show a continuous growth pattern. Purchased software increased annually from 241 million in 2017 to 1,133 million in 2021. Similarly, capitalized software and other intangibles grew steadily from 737 million in 2017 to 1,879 million in 2021, indicating ongoing investment in internal technology development and software procurement.

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Adjustments to Financial Statements: Removal of Goodwill

Fiserv Inc., Financial Data: Reported vs. Adjusted

Fiserv Inc., adjustments to financial statements

US$ in millions

Microsoft Excel
Dec 31, 2021 Dec 31, 2020 Dec 31, 2019 Dec 31, 2018 Dec 31, 2017
Adjustment to Total Assets
Total assets (as reported) 76,249 74,619 77,539 11,262 10,289
Less: Goodwill 36,433 36,322 36,038 5,702 5,590
Total assets (adjusted) 39,816 38,297 41,501 5,560 4,699
Adjustment to Total Fiserv, Inc. Shareholders’ Equity
Total Fiserv, Inc. shareholders’ equity (as reported) 30,952 32,330 32,979 2,293 2,731
Less: Goodwill 36,433 36,322 36,038 5,702 5,590
Total Fiserv, Inc. shareholders’ equity (adjusted) (5,481) (3,992) (3,059) (3,409) (2,859)

Based on: 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31), 10-K (reporting date: 2018-12-31), 10-K (reporting date: 2017-12-31).


A significant divergence is observed between the reported financial position and the adjusted figures following the removal of goodwill and intangible assets. This variance expands dramatically starting in 2019, indicating a fundamental shift in the composition of the balance sheet.

Asset Base Composition
Reported total assets increased from 10,289 million USD in 2017 to 76,249 million USD by 2021. In contrast, adjusted total assets stood at 39,816 million USD at the end of 2021. A substantial surge in reported assets occurred in 2019, rising from 11,262 million USD to 77,539 million USD. Because the adjusted assets for the same period grew to a lesser extent (from 5,560 million USD to 41,501 million USD), it is evident that a vast majority of the asset growth is attributable to the recognition of goodwill and intangible assets.
Equity Position and Tangible Net Worth
There is a stark contrast between reported and adjusted shareholders' equity. While reported equity remained positive and showed a massive increase in 2019 to 32,979 million USD, the adjusted equity figures remained consistently negative throughout the entire five-year period. This adjusted equity deficit began at -2,859 million USD in 2017 and progressively worsened, reaching -5,481 million USD by 2021. This indicates that the company's tangible assets are insufficient to cover its total liabilities.
Analysis of Intangible Asset Reliance
The reliance on intangible assets to maintain a positive reported equity position increased significantly after 2019. By 2021, the gap between reported and adjusted total assets reached 36,433 million USD. The simultaneous downward trend in adjusted equity—moving from -3,059 million USD in 2019 to -5,481 million USD in 2021—suggests that the underlying tangible financial position deteriorated even as reported assets remained relatively stable.

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Adjusted Financial Ratios: Removal of Goodwill (Summary)

Fiserv Inc., Financial Ratios: Reported vs. Adjusted

Fiserv Inc., adjusted financial ratios

Microsoft Excel
Dec 31, 2021 Dec 31, 2020 Dec 31, 2019 Dec 31, 2018 Dec 31, 2017
Total Asset Turnover
Reported total asset turnover 0.21 0.20 0.13 0.52 0.55
Adjusted total asset turnover 0.41 0.39 0.25 1.05 1.21
Financial Leverage
Reported financial leverage 2.46 2.31 2.35 4.91 3.77
Adjusted financial leverage — — — — —
Return on Equity (ROE)
Reported ROE 4.31% 2.96% 2.71% 51.77% 45.62%
Adjusted ROE — — — — —
Return on Assets (ROA)
Reported ROA 1.75% 1.28% 1.15% 10.54% 12.11%
Adjusted ROA 3.35% 2.50% 2.15% 21.35% 26.52%

Based on: 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31), 10-K (reporting date: 2018-12-31), 10-K (reporting date: 2017-12-31).


An analysis of the financial ratios between 2017 and 2021 reveals a significant structural shift in the balance sheet occurring in 2019. The disparity between reported and adjusted metrics indicates that goodwill and intangible assets comprise a substantial portion of the total asset base, which heavily dilutes reported efficiency and profitability ratios.

Total Asset Turnover
A marked decline in asset utilization is observed, with reported turnover falling from 0.55 in 2017 to 0.21 in 2021. The most significant contraction occurred in 2019, where the ratio dropped to 0.13. Adjusted total asset turnover figures are consistently and substantially higher than reported values, peaking at 1.21 in 2017 and ending at 0.41 in 2021. This suggests that the underlying operating assets are utilized much more efficiently than the total asset base, which is inflated by intangible holdings.
Return on Assets (ROA)
Reported ROA experienced a severe compression, falling from 12.11% in 2017 to a low of 1.15% in 2019, before recovering slightly to 1.75% by 2021. The adjusted ROA provides a more optimistic view of operational profitability, starting at 26.52% in 2017. While adjusted ROA also plummeted in 2019 to 2.15%, it remained consistently higher than the reported figure, confirming that the inclusion of goodwill significantly depresses the reported return on assets.
Return on Equity (ROE) and Financial Leverage
Reported ROE showed extreme volatility, peaking at 51.77% in 2018 before crashing to 2.71% in 2019. This collapse in ROE correlates with a sharp decrease in reported financial leverage, which dropped from 4.91 in 2018 to 2.35 in 2019. This suggests a fundamental change in the company's capital structure or a massive increase in the asset base that reduced the leverage ratio while simultaneously diluting the return on equity.

Overall, the data demonstrates a trend of recovery in both reported and adjusted efficiency and profitability ratios from 2019 through 2021. However, the persistent gap between reported and adjusted figures underscores the heavy influence of intangible assets on the company's financial profile.

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Adjusted Total Asset Turnover

Microsoft Excel
Dec 31, 2021 Dec 31, 2020 Dec 31, 2019 Dec 31, 2018 Dec 31, 2017
As Reported
Selected Financial Data (US$ in millions)
Revenue 16,226 14,852 10,187 5,823 5,696
Total assets 76,249 74,619 77,539 11,262 10,289
Activity Ratio
Total asset turnover1 0.21 0.20 0.13 0.52 0.55
Adjusted for Goodwill
Selected Financial Data (US$ in millions)
Revenue 16,226 14,852 10,187 5,823 5,696
Adjusted total assets 39,816 38,297 41,501 5,560 4,699
Activity Ratio
Adjusted total asset turnover2 0.41 0.39 0.25 1.05 1.21

Based on: 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31), 10-K (reporting date: 2018-12-31), 10-K (reporting date: 2017-12-31).

2021 Calculations

1 Total asset turnover = Revenue ÷ Total assets
= 16,226 ÷ 76,249 = 0.21

2 Adjusted total asset turnover = Revenue ÷ Adjusted total assets
= 16,226 ÷ 39,816 = 0.41


A significant expansion in the asset base occurred between 2018 and 2019, with reported total assets increasing from 11,262 million US$ to 77,539 million US$. This expansion is mirrored in the adjusted total assets, which rose from 5,560 million US$ to 41,501 million US$ during the same period, indicating a substantial influx of both tangible and intangible assets.

Asset Composition and Adjustment
The variance between reported and adjusted total assets reveals a high concentration of goodwill and intangible assets. From 2019 through 2021, adjusted assets remained consistently lower than reported assets by approximately 46% to 47%, suggesting that non-physical assets constitute a dominant portion of the balance sheet following the 2019 increase.
Reported Total Asset Turnover
A sharp decline in asset efficiency is observed in the reported turnover ratio, which dropped from 0.55 in 2017 to a low of 0.13 in 2019. This decline corresponds directly with the surge in total assets. A subsequent gradual recovery is evident, with the ratio rising to 0.20 in 2020 and 0.21 in 2021.
Adjusted Total Asset Turnover
The adjusted turnover ratio, which removes the influence of goodwill and intangible assets, follows a similar trend but maintains higher values than the reported ratio. After falling from 1.21 in 2017 to 0.25 in 2019, the ratio improved to 0.39 in 2020 and 0.41 in 2021. The higher adjusted figures indicate that revenue generation is more efficient when measured against the operating asset base rather than the total reported assets.

The data indicates that while the massive asset acquisition in 2019 caused an initial dilution of turnover efficiency, there has been a consistent upward trend in both reported and adjusted turnover ratios from 2019 to 2021. This suggests an improving ability to generate revenue from the expanded asset base over time.

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Adjusted Financial Leverage

Microsoft Excel
Dec 31, 2021 Dec 31, 2020 Dec 31, 2019 Dec 31, 2018 Dec 31, 2017
As Reported
Selected Financial Data (US$ in millions)
Total assets 76,249 74,619 77,539 11,262 10,289
Total Fiserv, Inc. shareholders’ equity 30,952 32,330 32,979 2,293 2,731
Solvency Ratio
Financial leverage1 2.46 2.31 2.35 4.91 3.77
Adjusted for Goodwill
Selected Financial Data (US$ in millions)
Adjusted total assets 39,816 38,297 41,501 5,560 4,699
Adjusted total Fiserv, Inc. shareholders’ equity (5,481) (3,992) (3,059) (3,409) (2,859)
Solvency Ratio
Adjusted financial leverage2 — — — — —

Based on: 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31), 10-K (reporting date: 2018-12-31), 10-K (reporting date: 2017-12-31).

2021 Calculations

1 Financial leverage = Total assets ÷ Total Fiserv, Inc. shareholders’ equity
= 76,249 ÷ 30,952 = 2.46

2 Adjusted financial leverage = Adjusted total assets ÷ Adjusted total Fiserv, Inc. shareholders’ equity
= 39,816 ÷ -5,481 = —


A significant shift in the balance sheet structure occurred in 2019, characterized by a substantial increase in both reported total assets and reported shareholders' equity. While reported total assets rose from 11,262 million USD in 2018 to 77,539 million USD in 2019, a corresponding increase is observed in adjusted total assets, although the magnitude is lower, reaching 41,501 million USD. This indicates a high concentration of goodwill and intangible assets integrated into the balance sheet during this period.

Asset Composition Trends
A widening gap between reported and adjusted total assets is evident from 2019 onwards. By December 31, 2021, reported assets stood at 76,249 million USD compared to adjusted assets of 39,816 million USD. This divergence highlights that a substantial portion of the total asset base consists of intangible assets and goodwill, which significantly inflates the reported asset value relative to the tangible asset base.
Equity Divergence
A stark contrast exists between reported and adjusted shareholders' equity. Reported equity remained positive and increased sharply after 2019, ending at 30,952 million USD in 2021. Conversely, adjusted shareholders' equity remained consistently negative throughout the five-year period, deteriorating from -2,859 million USD in 2017 to -5,481 million USD in 2021. This indicates that the reported positive equity is entirely dependent on the valuation of intangible assets.
Financial Leverage Analysis
Reported financial leverage exhibits a stabilizing trend, decreasing from a peak of 4.91 in 2018 to 2.46 by 2021. However, this metric masks a more volatile underlying risk profile. Because adjusted shareholders' equity is negative, the adjusted financial leverage implies a state of negative tangible net worth. The discrepancy suggests that while the reported leverage ratio appears healthy, the company is technically leveraged beyond its tangible asset base.

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Adjusted Return on Equity (ROE)

Microsoft Excel
Dec 31, 2021 Dec 31, 2020 Dec 31, 2019 Dec 31, 2018 Dec 31, 2017
As Reported
Selected Financial Data (US$ in millions)
Net income attributable to Fiserv, Inc. 1,334 958 893 1,187 1,246
Total Fiserv, Inc. shareholders’ equity 30,952 32,330 32,979 2,293 2,731
Profitability Ratio
ROE1 4.31% 2.96% 2.71% 51.77% 45.62%
Adjusted for Goodwill
Selected Financial Data (US$ in millions)
Net income attributable to Fiserv, Inc. 1,334 958 893 1,187 1,246
Adjusted total Fiserv, Inc. shareholders’ equity (5,481) (3,992) (3,059) (3,409) (2,859)
Profitability Ratio
Adjusted ROE2 — — — — —

Based on: 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31), 10-K (reporting date: 2018-12-31), 10-K (reporting date: 2017-12-31).

2021 Calculations

1 ROE = 100 × Net income attributable to Fiserv, Inc. ÷ Total Fiserv, Inc. shareholders’ equity
= 100 × 1,334 ÷ 30,952 = 4.31%

2 Adjusted ROE = 100 × Net income attributable to Fiserv, Inc. ÷ Adjusted total Fiserv, Inc. shareholders’ equity
= 100 × 1,334 ÷ -5,481 = —


The financial trajectory between 2017 and 2021 is characterized by a significant expansion of the reported equity base and a persistent negative balance in adjusted equity. A substantial increase in reported shareholders' equity occurred in 2019, rising from 2,293 million USD in 2018 to 32,979 million USD, before entering a period of gradual decline to 30,952 million USD by 2021.

Equity Composition and Divergence
A consistent discrepancy exists between reported and adjusted shareholders' equity. While reported equity remained positive and grew substantially after 2018, adjusted equity remained negative throughout the entire five-year period. This negative adjusted equity trend deepened from -2,859 million USD in 2017 to -5,481 million USD in 2021. The widening gap suggests that the reported equity is heavily dominated by intangible assets and goodwill, which, when excluded, result in a negative tangible equity position.
Reported Return on Equity (ROE) Trends
The reported ROE exhibited a sharp decline coinciding with the expansion of the equity base. High returns of 45.62% in 2017 and 51.77% in 2018 shifted abruptly to 2.71% in 2019. This contraction is mathematically attributable to the massive increase in reported shareholders' equity. Following this drop, the reported ROE showed a modest recovery trend, increasing incrementally to 2.96% in 2020 and 4.31% in 2021.
Analysis of Adjusted Capitalization
The absence of positive adjusted equity indicates a capital structure where liabilities exceed tangible assets. The trend toward a more negative adjusted equity position—moving from -3,059 million USD in 2019 to -5,481 million USD in 2021—suggests an increasing reliance on intangible valuations to maintain a positive reported book value. Consequently, any adjusted ROE calculation would reflect returns generated against a negative tangible base, signaling high financial leverage.

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Adjusted Return on Assets (ROA)

Microsoft Excel
Dec 31, 2021 Dec 31, 2020 Dec 31, 2019 Dec 31, 2018 Dec 31, 2017
As Reported
Selected Financial Data (US$ in millions)
Net income attributable to Fiserv, Inc. 1,334 958 893 1,187 1,246
Total assets 76,249 74,619 77,539 11,262 10,289
Profitability Ratio
ROA1 1.75% 1.28% 1.15% 10.54% 12.11%
Adjusted for Goodwill
Selected Financial Data (US$ in millions)
Net income attributable to Fiserv, Inc. 1,334 958 893 1,187 1,246
Adjusted total assets 39,816 38,297 41,501 5,560 4,699
Profitability Ratio
Adjusted ROA2 3.35% 2.50% 2.15% 21.35% 26.52%

Based on: 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31), 10-K (reporting date: 2018-12-31), 10-K (reporting date: 2017-12-31).

2021 Calculations

1 ROA = 100 × Net income attributable to Fiserv, Inc. ÷ Total assets
= 100 × 1,334 ÷ 76,249 = 1.75%

2 Adjusted ROA = 100 × Net income attributable to Fiserv, Inc. ÷ Adjusted total assets
= 100 × 1,334 ÷ 39,816 = 3.35%


A significant expansion of the asset base occurred between 2018 and 2019, coinciding with a substantial increase in the divergence between reported and adjusted total assets. This shift indicates a major integration of goodwill and intangible assets into the balance sheet, which fundamentally altered the return profiles of the organization.

Asset Composition Trends
Reported total assets increased from US$ 11,262 million in 2018 to US$ 77,539 million in 2019. Adjusted total assets, which exclude goodwill and intangible assets, rose from US$ 5,560 million to US$ 41,501 million during the same period. The variance between these two metrics grew from US$ 5,702 million in 2018 to US$ 36,038 million in 2019, demonstrating a sharp increase in the proportion of intangible value relative to the tangible asset base.
Return on Assets (ROA) Performance
A precipitous decline in both return metrics is observed in 2019. Reported ROA fell from 10.54% in 2018 to 1.15% in 2019, while Adjusted ROA dropped from 21.35% to 2.15%. This compression suggests that the rapid expansion of the asset base initially outpaced income growth. Following this trough, a steady recovery trend is evident through 2021, with Adjusted ROA improving from 2.15% to 3.35% and Reported ROA rising from 1.15% to 1.75%.
Impact of Intangible Assets on Efficiency
Adjusted ROA consistently exceeds Reported ROA throughout the analyzed period, confirming that the removal of goodwill and intangible assets provides a more favorable view of operational efficiency. In the 2017-2018 period, the spread between Adjusted and Reported ROA was substantial, reaching a peak difference of 14.41 percentage points in 2017. In the post-2019 period, although the absolute return values decreased, Adjusted ROA maintained a consistent premium over Reported ROA, reflecting the ongoing downward pressure that goodwill and intangibles exert on reported efficiency ratios.

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