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Fiserv Inc. (NASDAQ:FISV)

This company has been moved to the archive! The financial data has not been updated since April 28, 2022.

Analysis of Short-term (Operating) Activity Ratios

Microsoft Excel

Short-term Activity Ratios (Summary)

Turnover Ratios

Average No. Days

Fiserv Inc., short-term (operating) activity ratios

Microsoft Excel
Dec 31, 2021 Dec 31, 2020 Dec 31, 2019 Dec 31, 2018 Dec 31, 2017
Turnover Ratios
Receivables turnover 5.67 5.98 3.66 5.55 5.71
Payables turnover 13.71 17.88 13.54 24.17 37.80
Working capital turnover 28.22 25.52 7.72 27.21 153.95
Average No. Days
Average receivable collection period 64 61 100 66 64
Average payables payment period 27 20 27 15 10

Based on: 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31), 10-K (reporting date: 2018-12-31), 10-K (reporting date: 2017-12-31).


The analysis of short-term operating activity ratios from 2017 to 2021 reveals significant fluctuations in working capital efficiency and a structural shift in payables management. While receivables management remained relatively stable outside of a specific period of volatility, the overall efficiency of working capital utilization experienced a substantial decline from 2017 levels before stabilizing in later years.

Receivables Management
The receivables turnover ratio remained consistent between 5.55 and 5.98 for most of the period, with the exception of a notable decline to 3.66 in 2019. This decline corresponds with a peak in the average receivable collection period, which rose to 100 days in 2019 from a baseline of approximately 64 days. Following this deviation, the collection period returned to 61-64 days by 2020 and 2021, indicating a restoration of previous credit collection efficiency.
Payables Management
A persistent downward trend is observed in the payables turnover ratio, falling from 37.80 in 2017 to 13.71 by 2021. This trend is mirrored by the average payables payment period, which expanded from 10 days in 2017 to 27 days in 2021. The data suggests a strategic shift toward extending payment terms with suppliers, thereby increasing the company's reliance on trade credit to finance operations.
Working Capital Utilization
The working capital turnover ratio exhibited extreme volatility, decreasing sharply from 153.95 in 2017 to a low of 7.72 in 2019. Although the ratio recovered to 28.22 by 2021, it remains significantly lower than the 2017 level. This suggests a substantial increase in the net investment in working capital relative to annual revenue, which has fundamentally altered the asset-to-sales efficiency profile of the company.

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Receivables Turnover

Fiserv Inc., receivables turnover calculation, comparison to benchmarks

Microsoft Excel
Dec 31, 2021 Dec 31, 2020 Dec 31, 2019 Dec 31, 2018 Dec 31, 2017
Selected Financial Data (US$ in millions)
Revenue 16,226 14,852 10,187 5,823 5,696
Trade accounts receivable, less allowance for doubtful accounts 2,860 2,482 2,782 1,049 997
Short-term Activity Ratio
Receivables turnover1 5.67 5.98 3.66 5.55 5.71
Benchmarks
Receivables Turnover, Competitors2
Accenture PLC 5.74 — — — —
Adobe Inc. 8.41 9.20 — — —
AppLovin Corp. 5.43 — — — —
Cadence Design Systems Inc. 8.85 — — — —
Datadog Inc. 3.83 — — — —
International Business Machines Corp. 8.49 — — — —
Intuit Inc. 24.64 — — — —
Microsoft Corp. 4.42 — — — —
Oracle Corp. 7.48 — — — —
Palantir Technologies Inc. 8.08 — — — —
Palo Alto Networks Inc. 3.43 — — — —
Salesforce Inc. 2.73 — — — —
ServiceNow Inc. 4.24 — — — —
Synopsys Inc. 7.40 4.72 — — —
Workday Inc. 4.18 — — — —
Receivables Turnover, Sector
Software & Services 5.23 — — — —
Receivables Turnover, Industry
Information Technology 7.51 — — — —

Based on: 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31), 10-K (reporting date: 2018-12-31), 10-K (reporting date: 2017-12-31).

1 2021 Calculation
Receivables turnover = Revenue ÷ Trade accounts receivable, less allowance for doubtful accounts
= 16,226 ÷ 2,860 = 5.67

2 Click competitor name to see calculations.


An analysis of the operational activity between 2017 and 2021 reveals a period of significant expansion in both top-line revenue and the associated trade receivables balance. Revenue grew from 5,696 million US$ in 2017 to 16,226 million US$ by 2021, representing a substantial increase in the scale of operations.

Revenue and Receivables Correlation
A sharp increase in both revenue and trade accounts receivable occurred in 2019. Revenue grew by approximately 75% during that year, while trade accounts receivable more than doubled, increasing from 1,049 million US$ to 2,782 million US$. This disproportionate growth in receivables relative to revenue suggests a temporary shift in the company's credit profile or the integration of new business streams with different collection cycles.
Receivables Turnover Volatility
The receivables turnover ratio remained relatively stable between 2017 and 2018, moving from 5.71 to 5.55. However, a significant decline was observed in 2019, where the ratio dropped to 3.66. This indicates a decrease in the efficiency of collecting outstanding payments or an extension of credit terms provided to clients during that fiscal period.
Recovery and Stabilization
A strong recovery in collection efficiency is evident in 2020, as the turnover ratio rose to 5.98, the highest point in the five-year period. This improvement occurred despite continued revenue growth, indicating a successful optimization of the receivables process. By 2021, the ratio moderated slightly to 5.67, aligning closely with the historical performance levels observed prior to 2019.

Overall, the data indicates that while the company experienced a period of volatility in its receivables management coinciding with rapid growth in 2019, it successfully restored its collection efficiency to baseline levels by the end of the observed period.

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Payables Turnover

Fiserv Inc., payables turnover calculation, comparison to benchmarks

Microsoft Excel
Dec 31, 2021 Dec 31, 2020 Dec 31, 2019 Dec 31, 2018 Dec 31, 2017
Selected Financial Data (US$ in millions)
Cost of revenue 8,128 7,812 5,309 3,069 3,024
Trade accounts payable 593 437 392 127 80
Short-term Activity Ratio
Payables turnover1 13.71 17.88 13.54 24.17 37.80
Benchmarks
Payables Turnover, Competitors2
Accenture PLC 15.03 — — — —
Adobe Inc. 5.98 5.63 — — —
AppLovin Corp. 3.83 — — — —
Cadence Design Systems Inc. — — — — —
Datadog Inc. 9.27 — — — —
International Business Machines Corp. 6.54 — — — —
Intuit Inc. 2.70 — — — —
Microsoft Corp. 3.44 — — — —
Oracle Corp. 10.54 — — — —
Palantir Technologies Inc. 4.53 — — — —
Palo Alto Networks Inc. 22.41 — — — —
Salesforce Inc. — — — — —
ServiceNow Inc. 15.20 — — — —
Synopsys Inc. 31.44 26.49 — — —
Workday Inc. 15.85 — — — —
Payables Turnover, Sector
Software & Services 5.73 — — — —
Payables Turnover, Industry
Information Technology 4.63 — — — —

Based on: 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31), 10-K (reporting date: 2018-12-31), 10-K (reporting date: 2017-12-31).

1 2021 Calculation
Payables turnover = Cost of revenue ÷ Trade accounts payable
= 8,128 ÷ 593 = 13.71

2 Click competitor name to see calculations.


The analysis of operational activity from 2017 to 2021 reveals a significant expansion in both cost of revenue and trade accounts payable, accompanied by a notable decline in the payables turnover ratio.

Cost of Revenue Growth
A substantial increase in the cost of revenue is evident, rising from US$ 3,024 million in 2017 to US$ 8,128 million in 2021. The most aggressive growth occurred between 2018 and 2020, during which costs more than doubled, suggesting a significant expansion in the scale of operations or a shift in the underlying cost structure of the business.
Trade Accounts Payable Trends
Trade accounts payable experienced a consistent upward trajectory, growing from US$ 80 million in 2017 to US$ 593 million by the end of 2021. A sharp escalation is observed in 2019, coinciding with the surge in the cost of revenue, indicating a proportional increase in obligations to suppliers to support expanded operational activity.
Payables Turnover Ratio Analysis
The payables turnover ratio demonstrates a marked downward trend, falling from a high of 37.80 in 2017 to 13.71 in 2021. While a temporary recovery to 17.88 occurred in 2020, the overall trend indicates that obligations are being settled less frequently relative to the cost of revenue. This shift suggests a strategic transition toward utilizing trade credit as a source of short-term financing to manage increased operational expenditures.

In summary, the data indicates that while operational volume has scaled rapidly, the company has modified its payment patterns, moving from a highly accelerated payment cycle to a more extended one, thereby increasing its reliance on supplier-provided credit to fund its growth.

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Working Capital Turnover

Fiserv Inc., working capital turnover calculation, comparison to benchmarks

Microsoft Excel
Dec 31, 2021 Dec 31, 2020 Dec 31, 2019 Dec 31, 2018 Dec 31, 2017
Selected Financial Data (US$ in millions)
Current assets 18,870 16,219 17,046 2,224 1,975
Less: Current liabilities 18,295 15,637 15,727 2,010 1,938
Working capital 575 582 1,319 214 37
 
Revenue 16,226 14,852 10,187 5,823 5,696
Short-term Activity Ratio
Working capital turnover1 28.22 25.52 7.72 27.21 153.95
Benchmarks
Working Capital Turnover, Competitors2
Accenture PLC 12.77 — — — —
Adobe Inc. 9.09 4.89 — — —
AppLovin Corp. 1.08 — — — —
Cadence Design Systems Inc. 4.01 — — — —
Datadog Inc. 0.77 — — — —
International Business Machines Corp. — — — — —
Intuit Inc. 3.85 — — — —
Microsoft Corp. 1.76 — — — —
Oracle Corp. 1.29 — — — —
Palantir Technologies Inc. 0.70 — — — —
Palo Alto Networks Inc. — — — — —
Salesforce Inc. 5.11 — — — —
ServiceNow Inc. 21.76 — — — —
Synopsys Inc. 10.65 9.00 — — —
Workday Inc. 8.31 — — — —
Working Capital Turnover, Sector
Software & Services 2.73 — — — —
Working Capital Turnover, Industry
Information Technology 4.29 — — — —

Based on: 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31), 10-K (reporting date: 2018-12-31), 10-K (reporting date: 2017-12-31).

1 2021 Calculation
Working capital turnover = Revenue ÷ Working capital
= 16,226 ÷ 575 = 28.22

2 Click competitor name to see calculations.


The analysis of short-term operating activity from 2017 to 2021 reveals significant volatility in working capital management juxtaposed with consistent revenue expansion. While revenue followed a strong upward trajectory throughout the period, the working capital turnover ratio experienced extreme fluctuations, indicating shifting efficiencies in how current assets and liabilities were utilized to generate sales.

Revenue Trajectory
A sustained increase in revenue is observed, growing from US$ 5,696 million in 2017 to US$ 16,226 million by 2021. A notable acceleration occurred between 2018 and 2020, where revenue more than doubled, suggesting a substantial expansion of the operational scale.
Working Capital Volatility
Working capital levels exhibited non-linear movement, starting at a low of US$ 37 million in 2017 and peaking sharply at US$ 1,319 million in 2019. Following this peak, the amount decreased significantly to US$ 582 million in 2020 and remained relatively stable at US$ 575 million in 2021, reflecting a correction or reallocation of short-term resources.
Working Capital Turnover Analysis
The working capital turnover ratio shows a dramatic inverse correlation with the surge in working capital seen in 2019. The ratio declined from a high of 153.95 in 2017 to a period low of 7.72 in 2019. This sharp decline indicates a period where the growth in working capital far outpaced the growth in revenue, temporarily reducing the efficiency of short-term asset utilization. However, a recovery is evident in 2020 and 2021, with the ratio rising back to 25.52 and 28.22, respectively, as revenue continued to grow while working capital levels were reduced and stabilized.

In summary, the period was characterized by a temporary imbalance in 2019, where a spike in working capital led to a trough in turnover efficiency. Subsequent years demonstrate a return to a more stable operating model, where the company achieved higher revenue volumes with a leaner working capital base, thereby improving the turnover ratio toward levels seen in earlier years.

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Average Receivable Collection Period

Fiserv Inc., average receivable collection period calculation, comparison to benchmarks

Microsoft Excel
Dec 31, 2021 Dec 31, 2020 Dec 31, 2019 Dec 31, 2018 Dec 31, 2017
Selected Financial Data
Receivables turnover 5.67 5.98 3.66 5.55 5.71
Short-term Activity Ratio (no. days)
Average receivable collection period1 64 61 100 66 64
Benchmarks (no. days)
Average Receivable Collection Period, Competitors2
Accenture PLC 64 — — — —
Adobe Inc. 43 40 — — —
AppLovin Corp. 67 — — — —
Cadence Design Systems Inc. 41 — — — —
Datadog Inc. 95 — — — —
International Business Machines Corp. 43 — — — —
Intuit Inc. 15 — — — —
Microsoft Corp. 83 — — — —
Oracle Corp. 49 — — — —
Palantir Technologies Inc. 45 — — — —
Palo Alto Networks Inc. 106 — — — —
Salesforce Inc. 134 — — — —
ServiceNow Inc. 86 — — — —
Synopsys Inc. 49 77 — — —
Workday Inc. 87 — — — —
Average Receivable Collection Period, Sector
Software & Services 70 — — — —
Average Receivable Collection Period, Industry
Information Technology 49 — — — —

Based on: 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31), 10-K (reporting date: 2018-12-31), 10-K (reporting date: 2017-12-31).

1 2021 Calculation
Average receivable collection period = 365 ÷ Receivables turnover
= 365 ÷ 5.67 = 64

2 Click competitor name to see calculations.


The efficiency of receivables management from 2017 through 2021 was characterized by general stability, interrupted by a significant deterioration in performance during 2019 followed by a rapid recovery in 2020.

Average Receivable Collection Period
The collection period remained relatively consistent between 2017 and 2018, moving from 64 to 66 days. A substantial increase occurred in 2019, where the period peaked at 100 days, indicating a marked slowdown in the conversion of receivables into cash. This trend reversed sharply in 2020, with the collection period dropping to its lowest point in the observed period at 61 days. By 2021, the metric stabilized at 64 days, returning to the baseline level observed at the start of the analysis.
Receivables Turnover
The turnover ratio mirrored the trends of the collection period, exhibiting an inverse correlation. After starting at 5.71 in 2017 and 5.55 in 2018, the ratio experienced a significant decline to 3.66 in 2019, reflecting a decrease in asset utilization efficiency. A strong recovery was noted in 2020, with the ratio increasing to 5.98, the highest value in the five-year sequence. The period concluded with a slight moderation to 5.67 in 2021.

The volatility observed in 2019 represents a distinct anomaly in an otherwise stable operational cycle. The rapid return to pre-2019 levels suggests that the factors contributing to the extended collection period were temporary and successfully mitigated by the end of 2020, resulting in a normalized collection cycle of approximately 64 days by 2021.

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Average Payables Payment Period

Fiserv Inc., average payables payment period calculation, comparison to benchmarks

Microsoft Excel
Dec 31, 2021 Dec 31, 2020 Dec 31, 2019 Dec 31, 2018 Dec 31, 2017
Selected Financial Data
Payables turnover 13.71 17.88 13.54 24.17 37.80
Short-term Activity Ratio (no. days)
Average payables payment period1 27 20 27 15 10
Benchmarks (no. days)
Average Payables Payment Period, Competitors2
Accenture PLC 24 — — — —
Adobe Inc. 61 65 — — —
AppLovin Corp. 95 — — — —
Cadence Design Systems Inc. — — — — —
Datadog Inc. 39 — — — —
International Business Machines Corp. 56 — — — —
Intuit Inc. 135 — — — —
Microsoft Corp. 106 — — — —
Oracle Corp. 35 — — — —
Palantir Technologies Inc. 81 — — — —
Palo Alto Networks Inc. 16 — — — —
Salesforce Inc. — — — — —
ServiceNow Inc. 24 — — — —
Synopsys Inc. 12 14 — — —
Workday Inc. 23 — — — —
Average Payables Payment Period, Sector
Software & Services 64 — — — —
Average Payables Payment Period, Industry
Information Technology 79 — — — —

Based on: 10-K (reporting date: 2021-12-31), 10-K (reporting date: 2020-12-31), 10-K (reporting date: 2019-12-31), 10-K (reporting date: 2018-12-31), 10-K (reporting date: 2017-12-31).

1 2021 Calculation
Average payables payment period = 365 ÷ Payables turnover
= 365 ÷ 13.71 = 27

2 Click competitor name to see calculations.


An examination of the short-term activity ratios reveals a significant expansion in the timeframe required to settle supplier obligations from 2017 through 2021. The overall trend indicates a shift toward extending payment terms, which increases operating liquidity by delaying cash outflows.

Payables Turnover
A substantial downward trajectory is observed in the payables turnover ratio, which decreased from 37.80 in 2017 to 13.71 in 2021. This decline signifies a reduction in the frequency with which accounts payable are settled throughout the annual cycle. Although a moderate increase to 17.88 was recorded in 2020, the ratio returned to lower levels by 2021, reflecting a long-term decrease in turnover velocity.
Average Payables Payment Period
The average duration to pay suppliers increased from 10 days in 2017 to 27 days in 2021. This represents a significant extension of the payment cycle. A temporary contraction to 20 days occurred in 2020, but the period returned to its 2019 peak of 27 days in 2021, suggesting that the extension of credit terms from suppliers has become a sustained element of the company's working capital management.

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